Showroom Host

Lexus; Guildford; On-site; GBP 22,000 - 26,000; Full time

Job summary

Join a leading global automotive group as a Showroom Host in Guildford, where you’ll be the first point of contact for customers, ensuring a warm and welcoming environment. This role involves excellent communication and organizational skills, with opportunities for progression within the company.

Benefits

33 days’ annual leave, including bank holidays

Retail discounts

Gym discounts, cash healthcare plans

Flexible pension scheme

Family-friendly policies

Wellbeing programme

Community volunteering day

Qualifications

• Excellent communication skills, both written and verbal.
• Incredible customer service skills.
• The ability to multitask and work under pressure.
• A friendly and approachable manner.

Responsibilities

• Meet & Greet Customers & Visitors and provide suitable refreshments.
• Answer and manage telephone system.
• Accurately record calls & visits and relay messages in timely manner.
• Manage customer waiting area and showroom.

Skills

Communication

Customer Service

Multitasking

Organizational Skills

Job description

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Join our Team as a Showroom Host: Be the Face of Excellence!

Working with world-class brands and delivering experiences you can be proud of; you will be the first point of contact for all customers that come through our doors. You will have excellent communication, great organisational skills, and the ability to create a warm and welcoming environment.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What we can offer you

· 33 days’ annual leave , including bank holidays (pro rata)

· The opportunity to buy additional holiday

· Retail discounts that save you money every day

· Gym discounts, cash healthcare plans , and a cycle-to-work scheme

· Car discounts for new and used purchases and servicing

· Flexible pension scheme and Sharesave scheme to grow your savings

· Family-friendly policies that help you spend more time with the people that matter

· A wellbeing programme to support you and your family

· Ongoing recognition from your peers and leadership team

· A community volunteering day

What you’ll do day to day

· Meet & Greet Customers & Visitors and provide suitable refreshments

· Answer and manage telephone system

· Accurately record calls & visits and relay messages in timely manner

· Some invoicing & filing may be required

· Manage customer waiting area and showroom - customers & housekeeping

Helpful skills and qualifications

Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.

· Excellent communication skills, both written and verbal

· Incredible customer service skills

· The ability to multitask and work under pressure

· A friendly and approachable manner

Join our Team as a Showroom Host: Be the Face of Excellence!

Working with world-class brands and delivering experiences you can be proud of; you will be the first point of contact for all customers that come through our doors. You will have excellent communication, great organisational skills, and the ability to create a warm and welcoming environment.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What we can offer you

· 33 days’ annual leave , including bank holidays (pro rata)

· The opportunity to buy additional holiday

· Retail discounts that save you money every day

· Gym discounts, cash healthcare plans , and a cycle-to-work scheme

· Car discounts for new and used purchases and servicing

· Flexible pension scheme and Sharesave scheme to grow your savings

· Family-friendly policies that help you spend more time with the people that matter

· A wellbeing programme to support you and your family

· Ongoing recognition from your peers and leadership team

· A community volunteering day

What you’ll do day to day

· Meet & Greet Customers & Visitors and provide suitable refreshments

· Answer and manage telephone system

· Accurately record calls & visits and relay messages in timely manner

· Some invoicing & filing may be required

· Manage customer waiting area and showroom - customers & housekeeping

Helpful skills and qualifications

Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.

· Excellent communication skills, both written and verbal

· Incredible customer service skills

· The ability to multitask and work under pressure