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Front of House Host

Merlin Entertainments

Chertsey

On-site

GBP 10,000 - 40,000

Part time

5 days ago

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Job summary

Join a leading entertainment provider as a Front of House Host at Thorpe Park. In this full-time seasonal role, you'll deliver excellent customer service and ensure that every guest experiences a smooth entry and exit at the resort. Enjoy a range of benefits including a Merlin Magic Pass for free access to attractions and multiple employee discounts.

Benefits

Merlin Magic Pass: 20 free tickets

25% discount in retail and restaurants

40% discount online off LEGO

Free bus from Staines station

Fortnightly pay

Free staff parking

Ongoing training & development

Access to Perks at Work discounts

Qualifications

High level of motivation both self and in a team.
Uphold required standards in a fast-paced, dynamic environment.

Responsibilities

Provide excellent customer service while ensuring a safe and fun experience.
Assist with ticketing and car park operations.

Skills

Team Player

Interpersonal skills

Problem solving

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Merlin Entertainments provided pay range

This range is provided by Merlin Entertainments. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Location: Thorpe Park, KT16 8PN

Hours: Full time fully flexible, Full time Mon-Fri & Part time

Contract Type: Seasonal, until November 2025

In this role, you will be a part of the team which plays a pivotal role in delivering a safe and fun experience for millions of guests at THORPE PARK. You will be in a front-line position providing excellent customer service whilst also delivering memorable experiences. You will assist in maintaining our high standards of presentation within our areas, by keeping them clean and tidy for our guests.

In Front of House, your focus will be to ensure a smooth and seamless entry and exit for every guest that joins us at the resort. Through ensuring the efficient operation of the car park, assisting them with their tickets, as well as assisting with any Annual pass enquiries.

Qualifications & Experience

High level of motivation both self and in a team.
Team Player.
Uphold required standards in fast-paced, dynamic environment.
Interpersonal and relationship building skills within team and networking with other employees at the resort.
Problem solving and decision-making techniques.

Benefits

Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
25% discount in our retail shops and restaurants
40% discount online off LEGO, and much more!
Free bus from Staines station for all employees
Fortnightly pay
Free staff parking
Ongoing training & development to have alonger-termcareer in Merlin
Access to Perks at Work which 30,000+ national & local employee discounts

If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email atrecruitment@thorpe-park.co.ukand one of the team will get back to you as soon as possible.

Pay Range

Compensation between GBP £8.00/Hr.-GBP £12.21/Hr.

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Design, Art/Creative, and Information Technology
Industries
Entertainment Providers

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