Workplace Coordinator (12 Months FTC)

JoJo Maman Bébé; Greater London; On-site; GBP 26,000 - 32,000; Full time

Job summary

JoJo Maman Bébé is looking for a friendly and organised Workplace Coordinator (FTC) to keep our London head office running smoothly. You will greet visitors, manage deliveries, support meeting spaces and assist health & safety duties, while collaborating with multiple teams across the People function.

Based in Battersea, this fixed-term role includes supporting HR records, reporting, and event planning as part of the People Team. A proactive, detail-oriented mindset is essential for success.

Qualifications

• Must be highly organised with a proactive approach.
• Clear and proactive communication skills are essential.
• Friendly, welcoming and confident in interactions with multiple teams.
• Demonstrates ownership and seeks ways to improve processes.

Responsibilities

• Front of House & Visitor Experience: greet visitors, couriers and new team members and act as first point of contact.
• Post, deliveries & office supplies: manage parcels, stock, and distribute supplies.
• Meeting spaces & communications: tidy spaces, manage bookings, prep refreshments and share updates across teams.
• Facilities & Health & Safety: coordinate cleaners, manage petty cash, assist with safety checks and documentation.
• People Team support: help maintain HR records, run reports, and assist the People Assistant as needed.

Skills

Attention to detail

Communication

Interpersonal skills

Organisation

Job description

Your role in the JoJo story…

Location:

Fully Office-Based, London

Reporting to:

People Business Partner

Are you looking for an engaging and varied role where you can make a meaningful contribution every day? We're on the lookout for a friendly, organised and confident Workplace Coordinator (FTC) to join our team. Working with many different people and across departments, this essential position keeps things running like clockwork in our head office in the heart of Battersea.

This is a fixed-term contract with an expected end date of 01/12/2027.

A peek into your daily adventures:

Front of House & Visitor Experience

• Meets and greets visitors, couriers and new team members.
• Acts as first point of contact for calls, queries and message taking, in and outside the office.

Post, Deliveries & Office Supplies

• Keeps packages moving — we get a lot of samples delivered each day and send a lot of parcels out too.
• Orders, keeps inventory of and distributes office supplies and groceries.

Meeting Spaces & Communications

• Helps keep meeting and communal spaces clear and tidy, assists with room bookings, organising refreshments and prepping rooms in advance.
• Maintains employee noticeboards and works with different departments to keep them fresh and updated with newsletters, recognition and new starter welcomes.
• Supports with ideas and planning for office social events as part of the socials team.
• Supports Retail Operations with customer gift card orders, and other teams with event planning and delivery.

Facilities & Health & Safety

• Acts as a point of contact for our cleaners where there are any queries.
• Looks after petty cash, office Oyster cards and foreign currency.
• Supports our H&S lead with ad hoc tasks and maintains the list of first aiders and fire marshals.
• Keeps a list of office safety equipment and maintains our H&S platform (Atlas).
• Ensures all H&S documentation for head office is kept up to date and assists in arranging checks and maintenance where needed.
• Organises office and employee support and accessibility over the holiday period.
• Liaises with our property manager and landlord regarding any repair requests, alarm issues or scheduled upkeep visits.
• Provides occasional technical support for the IT team when needed (no experience required).

People Team Support

• Helps maintain and update employee records across HR systems (e.g. OneAdvanced), ensuring high levels of accuracy and data integrity.
• Supports our People Assistant with system queries and troubleshooting and covers the role when needed.
• Helps produce regular and ad hoc reports (e.g. absence, headcount, and turnover).

Skills that make you shine:

• Motivated and proactive approach, with an ability to work independently, a great eye for detail and a knack for identifying areas for improvement.
• An interest in HR and People is desirable, but not essential
• Friendly, welcoming and confident personality — this role involves working with many different teams so you'll need to enjoy getting to know people.
• Clear and proactive communication.
• Acts as a brand ambassador, demonstrating our values, ethos, honesty and respect in every interaction.
• Fosters collaboration and open, active listening.
• Takes ownership of all aspects of the role, proposing and driving improvements, and seeking to solve problems.