Workplace Coordinator (12 Months FTC)

JoJo Maman Bébé; London Borough of Wandsworth; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Hybrid Working - up to 3 days in our (

25 days annual leave plus bank

Extra day of annual leave for each •yr

Birthday day off

Enhanced pension

Cycle to work

Financial wellbeing app

Smart Money Cymru saving scheme

Flexible work options

Social events

Volunteer days

Health and Wellbeing hub

Specsavers voucher

Staff discounts

Learning and development

Dog-friendly office

Job summary

JoJo Maman Bébé is seeking a friendly and organised Workplace Coordinator (FTC) to join our head office in Battersea. You will greet visitors, manage deliveries, support meeting spaces, and assist with HR systems and reporting.

This role involves cross‑department collaboration and brand‑ambassador duties in a hands‑on, busy office environment. Working across teams, you’ll help keep facilities, safety, events and communications running smoothly.

Qualifications

• Motivated, proactive and detail-oriented with an eye for improvement.
• Interest in HR/People is desirable but not essential.
• Friendly, welcoming personality; comfortable working with many teams.
• Clear, proactive communicator; brand ambassador who upholds values.

Responsibilities

• Meet and greet visitors, couriers and new team members.
• Handle first point of contact for calls, queries and messages.
• Manage mail and deliveries; distribute office supplies.
• Maintain meeting spaces; assist with room bookings and refreshments.
• Support office health & safety tasks and coordinate first aid/Fire marshal lists.
• Maintain HR records and assist People team with queries and reporting.

Skills

Proactive attitude

HR interest

People-facing

Communication

Brand ambassador

Collaboration

Ownership

Job description

Your role in the JoJo story…

Location: Fully Office-Based, London

Reporting to: People Business Partner

Are you looking for an engaging and varied role where you can make a meaningful contribution every day? We're on the lookout for a friendly, organised and confident Workplace Coordinator (FTC) to join our team. Working with many different people and across departments, this essential position keeps things running like clockwork in our head office in the heart of Battersea.

This is a fixed-term contract with an expected end date of 01/12/2027.

A peek into your daily adventures:

Front of House & Visitor Experience

• Meets and greets visitors, couriers and new team members.

• Acts as first point of contact for calls, queries and message taking, in and outside the office.

Post, Deliveries & Office Supplies

• Keeps packages moving — we get a lot of samples delivered each day and send a lot of parcels out too.

• Orders, keeps inventory of and distributes office supplies and groceries.

Meeting Spaces & Communications

• Helps keep meeting and communal spaces clear and tidy, assists with room bookings, organising refreshments and prepping rooms in advance.

• Maintains employee noticeboards and works with different departments to keep them fresh and updated with newsletters, recognition and new starter welcomes.

• Supports with ideas and planning for office social events as part of the socials team.

• Supports Retail Operations with customer gift card orders, and other teams with event planning and delivery.

Facilities & Health & Safety

• Acts as a point of contact for our cleaners where there are any queries.

• Looks after petty cash, office Oyster cards and foreign currency.

• Supports our H&S lead with ad hoc tasks and maintains the list of first aiders and fire marshals.

• Keeps a list of office safety equipment and maintains our H&S platform (Atlas).

• Ensures all H&S documentation for head office is kept up to date and assists in arranging checks and maintenance where needed.

• Organises office and employee support and accessibility over the holiday period.

• Liaises with our property manager and landlord regarding any repair requests, alarm issues or scheduled upkeep visits.

• Provides occasional technical support for the IT team when needed (no experience required).

People Team Support

• Helps maintain and update employee records across HR systems (e.g. OneAdvanced), ensuring high levels of accuracy and data integrity.

• Supports our People Assistant with system queries and troubleshooting and covers the role when needed.

• Helps produce regular and ad hoc reports (e.g. absence, headcount, and turnover).

Skills that make you shine:

• Motivated and proactive approach, with an ability to work independently, a great eye for detail and a knack for identifying areas for improvement.

• An interest in HR and People is desirable, but not essential

• Friendly, welcoming and confident personality — this role involves working with many different teams so you'll need to enjoy getting to know people.

• Clear and proactive communication.

• Acts as a brand ambassador, demonstrating our values, ethos, honesty and respect in every interaction.

• Fosters collaboration and open, active listening.

• Takes ownership of all aspects of the role, proposing and driving improvements, and seeking to solve problems.

Just to give you a taste of our culture, we’ll be looking for you to:

• Be a brand ambassador, safeguarding our values and ethos.

• Demonstrate honesty and respect in every interaction.

• Foster collaboration and open, active listening

• Take ownership of all aspects of the role.

Perks and Benefits:

• Hybrid Working - up to 3 days in our Battersea Office

• Enjoy 25 days' annual leave plus all bank holidays

• Extra day of annual leave for each year you’re with us, up to 38 days.

• Is it your birthday? Take it off and celebrate!

• Helping plan for the future - enhanced pension scheme.

• Get on the move - cycle to work scheme.

• Financial wellbeing app - pay yourself 40% of your earned wages whenever you want.

• Saving scheme with Smart Money Cymru.

• Flexible work options.

• Enjoy fabulous social events.

• Give back with volunteer days to support our communities.

• Prioritise your well-being with our Health and Wellbeing hub.

• Specsavers voucher – Get a free sight test and contribution towards glasses (T & C’s) apply.

• We love our products! Enjoy:

  • 40% off JoJo branded lines

  • 25% off full-price NEXT products

  • 10% off NEXT Beauty products

  • Up to 10%off most branded products

• Embrace an “It’s up to you” learning environment with ongoing training and development opportunities.

• Your furry friend doesn’t have to stay at home – our offices are dog friendly for friendly pooches.

Want to know more about JoJo?

We make happy and helpful clothes and products that let children be children – in all their silly, messy, adventurous, noisy, imaginative joy. But we’re not just about selling products; we’re about creating a warm, community-centric environment for our employees and our customers. From 39 locations across the UK and Ireland and a thriving e-commerce platform, we offer a meticulously designed collection of children’s clothing, toys, and essentials designed with love and care: always with children at the forefront of our minds.

As a B Corp, our commitment goes beyond commerce, we strive for a sustainable future and take pride in our responsibilities to the planet and our communities. At JoJo, every role, every task and every day is an opportunity to support, inspire and contribute to the well-being of our teams and our customers.

We embrace and openly welcome people from different cultures, perspectives, and experiences to create a diverse and enriched environment. We work hard to recruit, develop, and retain the most talented people, regardless of background to make sure we grow our company sustainably and with different cultural influences. By encouraging a diverse and inclusive workforce, we aim to create an environment where everyone can thrive and reach their full potential.