Workplace Assistant

Ampa Group; Bristol; On-site; GBP 24,000 - 28,000; Full time

Job summary

Ampa Group seeks a proactive Office Operations Assistant for our Bristol office. You will greet clients, support meetings, manage visitor processes, and ensure spaces are polished and ready for business.

You will coordinate event setup, room bookings, mail and couriers, IT liaison, and help onboarding new starters. A professional appearance and a can-do attitude help you thrive in a busy professional services environment.

Qualifications

• Experience in a workplace or client-facing role, ideally in professional services.
• Professional appearance and strong communication skills.
• Ability to manage multiple tasks and keep spaces well organised.

Responsibilities

• Welcome clients and visitors, manage first impressions and liaise with reception.
• Set up meeting rooms with layouts, technology and refreshments.
• Coordinate office logistics, stock, housekeeping and environment practices.
• Handle mail, couriers, printing, scanning and document finishing.
• Support events, inductions and onboarding, and assist with travel to other offices.

Skills

Client-facing experience

Organised

Team player

Adaptable

Reliable

Punctual

Job description

You'll create a seamless, welcoming experience for everyone who enters our Bristol office. From hosting guests and supporting meetings to keeping client spaces organised and professional, you'll ensure our workplace is polished, efficient, and ready for business. What you will be doing: Client & Visitor Experience

• Warmly welcome clients and colleagues, creating an exceptional first impression
• Follow visitor management processes and liaise with building reception as required
• Set up meeting rooms with layouts, technology, and refreshments
• Ensure client and collaborative spaces are tidy, fully stocked, and presentable

Workplace Operations

• Support office logistics, equipment setups, minor moves, and stock management
• Maintain high standards of housekeeping, recycling, and environmental practices
• Report maintenance, H&S, or facilities issues promptly

Team & Business Support

• Manage meeting room and car park bookings
• Handle mail, couriers, printing, scanning, and document finishing
• Assist with events, inductions, and new starter onboarding
• Liaise with IT and other teams to ensure smooth-running meetings
• Travel to other offices to provide support as required
  Experience in a similar workplace or client-facing role (ideally in professional services)

Who You Are

• Professional and well-presented, representing the Ampa brand
• Passionate about delivering excellent client experiences
• Quick to learn, adaptable, and keen to improve processes
• Reliable, punctual, and able to take initiative
• A positive team player who takes pride in making a difference
  AGS is the engine behind our firm - a collaborative group of specialists across Finance, Operations, HR, Marketing, IT, Risk, and Executive Leadership. Together, we support our legal teams and deliver exceptional client experiences., Ampa Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.