Workforce Planning and Optimisation Manager

Exemplar Health Care; South Yorkshire; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Exemplar Health Care is seeking a Workforce Planning and Optimisation Manager to lead staffing strategies across our 60+ care homes in England. You will deploy data-driven insights to ensure the right colleagues with the right skills are available, at the right time, to support exceptional care and outcomes.

You will collaborate with Operations, Finance, HR and Recruitment to drive performance improvements and sustainable workforce planning, while managing budgeting and forecasting processes.

Qualifications

• Proficient in turning data into actionable insights.
• Experience across workforce planning and staffing optimization.
• Strong communication with cross-functional teams.

Responsibilities

• Lead workforce optimisation across care homes and central services.
• Use data to identify trends, risks and opportunities with actionable plans.
• Develop staffing models aligned with regulatory and organizational priorities.
• Drive efficiency, reduce reliance on temporary staffing and improve forecasting and budgeting.
• Partner with Operations, Finance, HR and Recruitment for a joined-up approach.

Skills

Data analysis

Stakeholder management

Strategic thinking

Communication

Education

Bachelor's degree in analytics, business, or related field

Tools

SQL

Excel

Power BI

Job description

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Workforce Planning and Optimisation Manager

Contract type: Permanent

Hours: full-time, 40 hours per week

Location: hybrid, with travel to our care homes and Central Support Services (S9 1XH) as required

Salary: Competitive

Join Exemplar Health Care in a pivotal role where people, strategy and data come together.

This is a high-impact role with a direct influence on the quality, safety and sustainability of care across Exemplar Health Care. As Workforce Planning and Optimisation Manager, you'll use data-driven insights to ensure our homes have the right colleagues, with the right skills, at the right time, enabling teams to deliver exceptional care and support.

Working closely with leaders across Operations, Finance, HR and Recruitment, you'll identify opportunities to improve workforce deployment, drive operational performance and create lasting improvements that benefit both colleagues and the people we support.

About The Role

• lead workforce optimisation across our homes, working with operational leaders to ensure colleagues are deployed effectively, safely and sustainably
• use data to identify trends, risks and opportunities, turning insight into practical recommendations and action plan
• develop and improve workforce planning strategies, ensuring staffing models align with the needs of the people we support, regulatory requirements and operational priorities
• drive performance and efficiency improvements, challenging unsustainable practices, reducing reliance on temporary staffing and supporting better workforce forecasting and budget management
• build strong partnerships across Operations, Finance, HR and Recruitment, leading a joined-up approach to workforce planning and contributing to wider operational improvement projects.

About You

• a strong analytical thinker, able to turn complex data into meaningful insights and practical recommendations
• a confident and influential communicator, comfortable challenging existing approaches and driving positive change through collaboration
• commercially aware, balancing financial performance with the need to deliver safe, high-quality care and support
• resilient, organised and adaptable, able to manage competing priorities, navigate changing operational demands and maintain momentum when implementing improvements
• a relationship-builder who thrives on continuous improvement, working effectively across teams to develop innovative, sustainable ways of working and deliver better outcomes

Why join us?

Exemplar Health Care supports adults living with complex needs across more than 60 care homes throughout England. We employ over 5,000 colleagues who help make every day better for the people we support.

You’ll join a friendly and collaborative team, working on a wide variety of projects that have a real impact across the organisation.

Right to work in the UK

Applicants must have the right to work in the UK at the time of application. We're unable to offer visa sponsorship or transfer an existing visa sponsorship for this role.

Please be aware that Exemplar Health Care will never ask for payment at any stage of our recruitment process. Any website or individual requesting money for a Certificate of Sponsorship (CoS), or claiming to offer employment on our behalf in exchange for payment, is not associated with our organisation.