Workforce Planning and Operations Manager

Exemplar Health Care; Sheffield; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

Exemplar Health Care is seeking a Workforce Planning and Optimisation Manager to align staffing across more than 60 care homes in England. This data-driven role ensures the right colleagues with the right skills are in the right places to deliver exceptional care.

You will collaborate with Operations, Finance, HR and Recruitment to improve deployment, forecasting and budgeting, while challenging practices to enhance efficiency and patient outcomes.

Qualifications

• Analytical thinker turning data into insights and recommendations.
• Influential communicator who drives change through collaboration.
• Commercially aware, balancing finances with safe, high-quality care.
• Resilient, organised and adaptable to changing priorities and demands.
• Relationship-builder across teams to enable sustainable improvements.

Responsibilities

• Lead workforce optimisation across our homes, deploying staff effectively and safely.
• Use data to identify trends, risks and opportunities, turning insight into action.
• Develop and improve workforce planning strategies aligned with needs and priorities.
• Drive performance and efficiency, reducing reliance on temporary staffing.
• Build partnerships across Operations, Finance, HR and Recruitment for a joined-up approach.

Skills

Data analysis

Stakeholder management

Change management

Job description

Workforce Planning and Optimisation Manager

Contract type: Permanent

Hours: full-time, 40 hours per week

Location: hybrid, with travel to our care homes and Central Support Services (S9 1XH) as required

Join Exemplar Health Care in a pivotal role where people, strategy and data come together.

This is a high-impact role with a direct influence on the quality, safety and sustainability of care across Exemplar Health Care. As Workforce Planning and Optimisation Manager, you'll use data-driven insights to ensure our homes have the right colleagues, with the right skills, at the right time, enabling teams to deliver exceptional care and support.

Working closely with leaders across Operations, Finance, HR and Recruitment, you'll identify opportunities to improve workforce deployment, drive operational performance and create lasting improvements that benefit both colleagues and the people we support.

About the role

As our Workforce Planning and Optimisation Manager, you'll:

• lead workforce optimisation across our homes, working with operational leaders to ensure colleagues are deployed effectively, safely and sustainably
• use data to identify trends, risks and opportunities, turning insight into practical recommendations and action plan
• develop and improve workforce planning strategies, ensuring staffing models align with the needs of the people we support, regulatory requirements and operational priorities
• drive performance and efficiency improvements, challenging unsustainable practices, reducing reliance on temporary staffing and supporting better workforce forecasting and budget management
• build strong partnerships across Operations, Finance, HR and Recruitment, leading a joined-up approach to workforce planning and contributing to wider operational improvement projects.

For full details about the role and responsibilities, please download and read the job description from our careers page.

About you

To be successful in this role, you'll be:

• a strong analytical thinker, able to turn complex data into meaningful insights and practical recommendations
• a confident and influential communicator, comfortable challenging existing approaches and driving positive change through collaboration
• commercially aware, balancing financial performance with the need to deliver safe, high-quality care and support
• resilient, organised and adaptable, able to manage competing priorities, navigate changing operational demands and maintain momentum when implementing improvements
• a relationship-builder who thrives on continuous improvement, working effectively across teams to develop innovative, sustainable ways of working and deliver better outcomes

Exemplar Health Care supports adults living with complex needs across more than 60 care homes throughout England. We employ over 5,000 colleagues who help make every day better for the people we support.

You'll join a friendly and collaborative team, working on a wide variety of projects that have a real impact across the organisation.

Right to work in the UK

Applicants must have the right to work in the UK at the time of application. We're unable to offer visa sponsorship or transfer an existing visa sponsorship for this role.