Workforce Management Coordinator

DO & CO AG; Hounslow; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

On-site role

Refer a Friend Scheme

Free meals on-site

In-house training opportunities

Career development opportunities

Job summary

DO & CO, a luxury airline catering provider, is seeking a Workforce Management Coordinator to schedule and book employees and agency staff, ensuring accurate attendance data and smooth daily operations. You will support the Head of Workforce Management in payroll accuracy and agency invoice validation.

Key duties include creating staff schedules, managing agency relationships, and delivering timely labor reports to leadership.

Qualifications

• Experience in workforce management or a related field.
• Strong analytical skills with the ability to analyze data and trends.
• Excellent communication and interpersonal skills.
• Ability to collaborate and align workforce strategies with business objectives.
• Familiarity with labor laws and regulations.
• Willingness to learn and support the team as needed.

Responsibilities

• Create and maintain staff schedules coordinating with stakeholders and vendors.
• Coordinate agency relationships and act as point of contact for inquiries.
• Prepare weekly labor reports for management and partners.
• Address discrepancies in hours and adjust records promptly.
• Resolve time and attendance issues to ensure accurate records.
• Contribute to process improvement initiatives in workforce management.

Skills

Analytical skills

Effective communication

Collaborative work

Willingness to learn

Education

Bachelor's degree in Business Administration, Human Resources, or related field

Job description

Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.

Job Description

As a Workforce Management Coordinator, your main responsibility involves scheduling and booking employees and agency workers, along with ensuring accurate time and attendance data. Your role revolves around supporting the Head of Workforce Management in ensuring the smooth execution of daily operations and contributing to process improvement initiatives. The team also verifies data for seamless transmission to the payroll team, ensuring accurate and punctual salary payments while cross-checking the accuracy of agency invoices.

Key Responsibilities

• Assist in creating effective staff schedules that meet the dynamic demands of the business, in coordination with internal stakeholders and external vendor partners
• Support the management and coordination of agency relationships, serving as a point of contact for agency-related inquiries and fostering positive communication with both agencies and agency workers
• Contribute to the preparation and delivery of timely and accurate weekly labor reports to the management team and agency partners
• Assist in addressing discrepancies in employee and agency worker hours, demonstrating attention to detail and the ability to make necessary adjustments promptly
• Play an active role in resolving time and attendance issues to maintain precise and reliable records
• Actively participate in process improvement initiatives aimed at enhancing efficiency and the overall employee experience, in alignment with the commitment to excellence in workforce management

Qualifications

• 1+ years of experience in workforce management or a related field
• Bachelor's degree in Business Administration, Human Resources, or a related field
• Strong analytical skills with the ability to analyze data and trends
• Ability to work collaboratively and align workforce strategies with business objectives
• Familiarity with labor laws and regulations
• Effective communication and interpersonal skills
• Willingness to learn and support the team as needed

Additional Information

We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:

• Competitive salary
• On-site role
• Enjoy perks by referring your friends through our Refer a Friend Scheme
• Save money and time with On-Site Free Meals
• Expand your skills and knowledge through our in-house training opportunities.
• A business where you can have a real impact, we’re not afraid of new ideas!
• Genuine career development opportunities, both nationally and internationally
• The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market

DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

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