Work Placement Officer

Capital City College Group; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Cycle to Work scheme

Season ticket loans

Job summary

Capital City College Group is seeking a highly organised placement professional to coordinate the full journey from learner preparation to destination outcomes within the Hospitality and Culinary Arts pathway. You will liaise with employers, arrange site visits, and ensure documentation is complete and audit-ready.

The role combines remote coordination with London-wide employer meetings and visits, supporting London Talent Pathways and SWAPs while safeguarding learner welfare and data integrity.

Qualifications

• Experience coordinating work placements, internships or employability activity from start to finish.
• Understanding of hospitality industry and its operational demands.
• Experience engaging with employers and coordinating site visits or meetings.
• Knowledge of placement health and safety, safeguarding, data protection requirements.
• Strong organisation and independent work ability when remote or travelling.

Responsibilities

• Coordinate the full placement journey from learner prep to outcomes.
• Match learners to placement hosts and assess employer suitability.
• Complete placement documentation and maintain audit-ready evidence.
• Monitor learner progress and destinations, recording results accurately.
• Arrange employer meetings and conduct employer-site visits across London.
• Maintain regular contact with learners, employers and curriculum teams.

Skills

Placement coordination

Hospitality industry knowledge

Stakeholder engagement

Microsoft 365 / CRM

Compliance & safeguarding

Tools

CRM systems

MIS / learner-tracking systems

Job description

About the Role

This role is offered on a full-time, fixed-term basis. The contract will end on 31July 2029.

You will coordinate the full placement journey, from preparing and matching learners to assessing employer suitability, completing placement documentation, monitoring progress and recording outcomes and destinations. You will arrange operational meetings with prospective placement hosts, undertake employer-site visits and maintain regular contact with learners, employers and curriculum teams. The role supports London Talent Pathways, SWAPs and regulated programmes by ensuring that placement activity is safe, compliant, well organised and supported by accurate, audit-ready evidence.

About the Team

You will join the Hospitality and Culinary Arts team and work closely with curriculum managers, hourly paid lecturers, the Employer Engagement Officer, administrative support and colleagues across employability, careers and learner services. Together, the team helps learners translate their college experience into confidence, industry experience and progression.

This is a varied and flexible role combining remote coordination with regular employer meetings and site visits across London. The Employer Engagement Officer will develop strategic employer relationships, while you will turn confirmed placement opportunities into safe, successful experiences for learners and employers.

About You

We're looking for a highly organised and learner-focused placement professional who understands hospitality workplaces and can manage several placements and deadlines at once. You should bring:

• Experience coordinating work placements, internships, employability activity or vocational learning from preparation through to completion
• Experience working in Hospitality and/or clear understanding of the industry and its demands.
• Experience working with hospitality employers and learners, including arranging meetings and undertaking workplace or employer-site visits
• Knowledge of placement health and safety, risk assessment, employer liability insurance, safeguarding, equality and data protection requirements
• Strong organisation, communication and problem-solving skills, with the ability to work independently when remote or travelling
• Confidence using Microsoft 365, databases, CRM, MIS or learner-tracking systems to maintain accurate compliance, outcome and destination records; experience of SWAPs, London Talent Pathways or funded skills programmes is desirable

Most importantly, you'll be ready to make a positive contribution to our college community.

About Us:

Capital City College (CCC) is one of the UK's largest further education colleges. Across 12 London campuses, we support more than 35,000 students each year to develop the skills and knowledge they need to advance their careers or progress into higher education. Our work is driven by curriculum innovation, the quality of the student experience, inclusive practice and responsible financial management. We are proud of the positive impact our staff and learners make across the capital and beyond.

Why Join Capital City College?

This is an exciting opportunity to become part of a passionate, purpose-driven team that puts learners first. At CCC, we value the dedication of our staff and offer a comprehensive benefits package including:

• Membership of the Local Government Pension Scheme
• Access to TELLUS - our discount and wellbeing platform
• Participation in the Cycle to Work scheme
• Interest-free season ticket loans for public transport
• Annual eye tests and contributions towards spectacles
• Flu vaccinations and access to occupational health services
• Medicash health plans - including cashback on everyday medical expenses and wellbeing tools for you and your family
• Generous annual leave entitlement, including one Relaxation Day per year
• Five Continuous Professional Development (CPD) days which can be used for your professional development

Our Commitment to Equality and Safeguarding

We are proud to be a diverse and inclusive organisation. We welcome applications from individuals of all backgrounds and are committed to creating a safe and respectful working environment for everyone.

CCC is committed to the safeguarding of young people and vulnerable adults. All roles require the successful candidate to undergo a DBS check - with some positions requiring an Enhanced Disclosure.