Work Experience Administrator

Newham College London; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Newham College London is seeking a Work Experience Administrator to provide frontline support for students and staff. You will triage inquiries, manage attendance confirmations, and ensure accurate record-keeping across systems.

The role requires strong communication and meticulous attention to detail within a dynamic educational environment. Based in London, you will collaborate with curriculum staff and employers to coordinate work experience placements, manage timesheets, and keep resources

Responsibilities

• Deliver excellent administrative and organisational support to the WEX Team
• Ensure all paperwork is recorded into systems and kept fully up to date
• Work closely with teachers, students, and employers to maintain accurate records
• To support and liaise with a variety of stakeholders including students, staff and employers
• Maintain tracking systems in a timely and accurate manner
• Be a central point of contact for students to submit their timesheets and respond to any questions
• Work collaboratively with the wider Work Experience and Business Development teams
• Communicate professionally with key stakeholders using a variety of methods
• Contribute to events, presentations and staff training to strengthen the college's work placement offer
• Demonstrate accuracy, attention to detail, and an enthusiasm for helping students succeed in real-world environments
• Ensure resources and published materials are relevant and up to date on the websites, VLE and noticeboards
• Contribute to the areas Self-Assessment Report (SAR) and Quality Improvement Plan (QIP) 7

Job description

About Us:

Newham College London, now merged with NewVIc Sixth Form College, is the largest post-16 education provider in Newham. With campuses in East Ham, Stratford, Plaistow, and the London City Institute of Technology (LCIoT) in Canning Town, we serve over 11,000 students across a range of pathways - including 16-18 study, adult education, apprenticeships, and higher education.

With over 800 staff, four main campuses, and an annual turnover of £60 million, Newham College is one of the borough's largest employers and plays a key role in driving local economic and community development.

Job Purpose

We are looking for a Work Experience Administrator who is an excellent communicator, with a keen eye for detail who is proactive and will provide a welcoming, professional and effective service to students and staff ensuring information is recorded and maintained to a high standard.

You will play an active role in maintaining records, arranging and collating paperwork, liaising with students and their parents, curriculum staff and employers to ensure paperwork is completed accurately and reporting any issues.

.To be the first point of contact for students and staff, carrying out an effective triaging process in order to provide appropriate information, identify key issues and ensure that queries are answered or referred appropriately.

To respond to queries via the departmental telephone and email address in a timely manner, answering queries and questions. To contact students to confirm and record attendance at their work experience.

Key Duties and Responsibilities

• Deliver excellent administrative and organisational support to the WEX Team
• Ensure all paperwork is recorded into systems and kept fully up to date
• Work closely with teachers, students, and employers to maintain accurate records
• To support and liaise with a variety of stakeholders including students, staff and employers
• Maintain tracking systems in a timely and accurate manner
• Be a central point of contact for students to submit their timesheets and respond to any questions
• Work collaboratively with the wider Work Experience and Business Development teams
• Communicate professionally with key stakeholders using a variety of methods
• Contribute to events, presentations and staff training to strengthen the college's work placement offer
• Demonstrate accuracy, attention to detail, and an enthusiasm for helping students succeed in real-world environments
• Ensure resources and published materials are relevant and up to date on the websites, VLE and noticeboards
• Contribute to the areas Self-Assessment Report (SAR) and Quality Improvement Plan (QIP) 7

General

1. To be aware of the principles of safeguarding children and young people as they apply to the role with the College. Actively promote and implement the College's Safeguarding Policy
2. To be involved in college staff development and training schemes and participate in PDR procedures within the school
3. To adhere to the College's Single Equality Scheme with respect to staff and students and champion inclusion in all practices
4. To comply with and implement the College's Health and Safety policy
5. To undertake any other reasonable duties and responsibilities as may be required

Safeguarding of Children and Vulnerable Adults

In line with Keeping Children Safe in Education All employment offers are subject employment checks. These include (some of which are dependent on the role and the individual): Enhanced DBS including Children's Barred List check, DfE teaching/management Barred List check, on-line searches, overseas criminal record check, evidence of identity and Right to Work in the UK, satisfactory references, confirmation of medical fitness, evidence of relevant qualifications and a check of previous employment history.

The College is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment. You will be required to become familiar with the College's policies, and comply with the requirements to safeguard and protect the welfare of children and young people and vulnerable adults. All staff are asked to complete mandatory training in relation to KCSIE and other key areas, and to read the relevant policies.

Equality, Diversity and Inclusion

The College has a strong commitment to working towards the implementation of equality of opportunity in both service delivery and employment. The College's mission and strategic objectives directly support this aim. All employees are required to actively support the development, dissemination and implementation of this aim and related policies and programmes.

The salary for this position is inclusive of London weighting. Please note that it is Newham College's policy to offer all roles at the entry point of the salary scale advertised. However, based on your qualifications and experience, we may offer a higher starting salary within the specified salary range.