Work Coordinator

Liberty Gas Group; Exeter; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Overtime flexibility

GP access

Professional development

Job summary

Liberty Gas Group in Exeter is seeking a Work Coordinator/Administrator to join a dynamic team. You will prioritise, schedule backfill and reinstatement tasks, and reschedule jobs to stay on programme while managing contract requirements and essential regulatory data in real time.

You’ll handle calls, schedule a range of works, and maintain strong customer and client relationships with clear communication and proactive issue resolution.

Qualifications

• Experience in call handling and scheduling.
• Ability to operate a computerized database system.
• Good knowledge of office working systems.
• Excellent communication skills.
• Ability to work independently and as part of a team.
• Demonstrate strong analytical skills and the ability to manage change.

Responsibilities

• Prioritising and scheduling backfill and reinstatement tasks
• Rescheduling jobs that fall out of programme
• Help us manage contract requirements for a range of jobs
• Handling calls, scheduling a range of works
• Validating each job to ensure the required information is available
• Managing the customer and client relationships
• Ensuring all regulatory information is updated and logged in real time with status updates on the internal system
• Provide an efficient and flexible response to operational issues, to maintain levels of service delivery and programme works in line with contract specific requirements and engineer and supervisor capabilities and timescales

Skills

Call handling

Scheduling experience

Communication skills

Team work

Analytical skills

Change management

Education

Good level of education

Tools

Database software

Job description

Are you a skilled Work Coordinator / Administrator based near Exeter, looking to earn £27,976 per year?We're looking for someone who is looking to work in a dynamic and fluid environment, thrives both independently and within a team, has fantastic communication skills and brings solid knowledge of office systems and processes.

We can Offer You:

• Work-Life Balance: 23 days annual leave + bank holidays, plus flexibility with overtime
• Health & Wellbeing: 24/7 GP access, mental health support, fitness programs, and more
• Training & Growth: Ongoing professional development to keep you at the top of your game

Your Role As Our Work Coordinator

• Prioritising and scheduling backfill and reinstatement tasks
• Rescheduling jobs that fall out of programme
• Help us manage contract requirements for a range of jobs
• Handling calls, scheduling a range of works
• Validating each job to ensure the required information is available
• Managing the customer and client relationships
• Ensuring all regulatory information is updated and logged in real time with status updates on the internal system
• Provide an efficient and flexible response to operational issues, to maintain levels of service delivery and programme works in line with contract specific requirements and engineer and supervisor capabilities and timescales

What We Need from You.

• Good level of education
• Previous call handling/scheduling experience
• Ability to operate a computerised data base system
• Good knowledge of office working systems
• Excellent communication skills
• Ability to work independently and as part of a team
• Demonstrate strong analytical skills and the ability to manage change

Why Liberty?

We’re a diverse, supportive team with a focus on personal development, wellbeing, and making a real difference in the communities we serve. Liberty offers you a chance to work with the best in the industry and continuously improve your skills while enjoying a rewarding career.

Closing Date: 20th July2026(We may close early due to high demand)