Wolves at Work Coach

Adecco; Wolverhampton; On-site; GBP 22,000 - 29,000; Full time

Job summary

Wolves at Work in Wolverhampton is seeking a Work Coach for a temporary, fully onsite role five days a week. You will manage a caseload of residents, delivering one-to-one coaching, employability support and ongoing guidance to help customers overcome barriers and secure sustainable employment.

You will work with local employers and training providers to create opportunities, deliver outreach, and support customers through CV, job search, applications and interviews.

Qualifications

• Experience working as a Work Coach or in a similar employment support role.
• Ability to manage a caseload and support individuals into employment.
• Strong coaching, motivational and communication skills.
• Experience in fast-paced, target-driven environments.
• Good IT skills and confidence using digital systems and online job search tools.

Responsibilities

• Manage a caseload of residents seeking employment or progression.
• Conduct initial assessments and develop personalised action plans.
• Provide CV, job search, application and interview support.
• Deliver outreach activities within local communities to engage residents.
• Support customers facing barriers to employment including health conditions and skills gaps.
• Work with local employers to identify suitable job opportunities.
• Provide in-work support to help customers sustain employment.
• Maintain accurate records and update case management systems.
• Work towards KPIs and build relationships with partners.

Skills

Coaching

Caseload management

Communication

IT skills

Job description

Wolves at Work Coach

Wolves at Work | City of Wolverhampton

Wolverhampton

Monday to Friday, 9:00am to 5:00pm

Ideal Start Date: 1st October

Temporary Contract

You must be willing to undergo a Standard DBS Check

Wolves at Work is a successful employment support and job brokerage service helping residents across Wolverhampton access, secure and sustain meaningful employment. We are looking for an experienced and passionate Work Coach to join the team on a temporary basis. The role will be fully onsite 5 days a week.

You must have experience having worked as a Work Coach, Employment Advisor, Employment Coach, Job Coach, Careers Advisor, Restart Advisor or in a similar employability-focused position.

The Role

As a Work Coach, you will manage a caseload of residents, providing tailored support to help them overcome barriers to employment and progress into sustainable work. You will deliver one-to-one coaching, employability support and ongoing guidance, helping customers build their confidence, develop their skills and achieve their career goals.

You'll work closely with local employers, training providers and support organisations, creating opportunities for residents while supporting businesses with their recruitment needs.

Key Responsibilities

• Manage a caseload of residents seeking employment or career progression.
• Conduct initial assessments and develop personalised action plans.
• Provide CV, job search, application and interview support.
• Deliver outreach activities within local communities to engage residents who may benefit from the service.
• Support customers facing barriers to employment, including health conditions, skills gaps and social exclusion.
• Work closely with employers to identify suitable job opportunities.
• Provide in-work support to help customers sustain employment.
• Maintain accurate records and update case management systems.
• Work towards contractual targets and key performance indicators (KPIs).
• Build strong relationships with local partners, stakeholders and community organisations.

About You

• Previous experience working as a Work Coach or in a similar employment support role.
• Experience managing a caseload and supporting individuals into employment.
• Strong coaching, motivational and communication skills.
• Experience working in a fast-paced, target-driven environment.
• The ability to support people with a wide range of needs and barriers.
• Good IT skills and confidence using digital systems and online job search tools.
• Excellent organisational and time management skills.
• A genuine passion for helping people improve their lives through employment.

Requirements

• Must be able to reliably commute to or work within Wolverhampton.
• Must have the right to work in the UK.
• Must be willing to undergo a Standard DBS check.
• Available to start around 1st October.
• Experience within DWP, employability, welfare-to-work or related employment support programmes