Winter Shelter Night-Shift Team Manager

Corus Consultancy Limited; Hampstead; On-site; GBP 48,000 - 60,000; Full time

Job summary

Corus Consultancy Limited is seeking a capable leader to head the Cold Weather Shelter operations. You will manage three-night shifts and a day shift weekly, with a 37.5 hour plan across Monday to Sunday, and oversee recruitment, staff development and client safeguarding.

You will drive trauma‑informed service delivery, ensuring high-quality case management, coordination with housing, health and outreach services, and effective use of budgets and performance data.

Qualifications

• Significant experience of managing services supporting people experiencing homelessness or rough sleeping.
• Experience of leading, motivating and developing staff teams in demanding service environments.
• Strong knowledge and practical experience of safeguarding adults, risk management and responding to incidents.

Responsibilities

• Lead mobilisation and day-to-day operation of the Cold Weather Shelter (CWS).
• Coordinate recruitment, induction and deployment of the winter workforce.
• Embed trauma‑informed approaches and support staff wellbeing.
• Provide regular supervision and development opportunities for staff.
• Oversee safeguarding, and ensure concerns are addressed and escalated.
• Ensure clients maintain connections with outreach, housing and health services.

Skills

Staff leadership

Safeguarding

Trauma-informed approach

Budget management

Governance & QA

Analytical skills

Collaboration with partners

Job description

Corus Consultancy Limited is seeking a capable leader to head the Cold Weather Shelter operations. You will manage three-night shifts and a day shift weekly, with a 37.5 hour plan across Monday to Sunday, and oversee recruitment, staff development and client safeguarding.

You will drive trauma‑informed service delivery, ensuring high-quality case management, coordination with housing, health and outreach services, and effective use of budgets and performance data.