Wine & Spirits Store Manager

Golf Holdings; Carrickfergus; Sur place; GBP 27 000 - 36 000; Plein temps

Résumé du poste

Golf Holdings in Carrickfergus is seeking a Store Manager to lead a busy store, deliver outstanding customer service and maximise sales and profits.

You will manage Sales Advisors and Senior Sales Advisors, drive KPIs, ensure merchandising, stock control and compliance with health and safety, licensing, and company policies. A minimum of 1 year supervisory experience or 5 GCSEs with English and Maths, plus WSET Level 3 is required.

Qualifications

• 5 GCSEs including English Language and Maths (Grade C or above).
• 1 year supervisory or management experience in a retail or customer-focused environment.
• Must be committed to completing WSET Level 3 Award in Wines and Spirits.
• Desirable: WSET Level 2 Award in Wines and Spirits; NVQ Level 3 or equivalent in retail.
• Minimum 1 year experience in a customer-focused environment.

Responsabilités

• Customer Relations / Selling Skills – promotes professional customer service; assesses needs and maximises selling opportunities.
• Commercial and Business Acumen – seeks opportunities for increased business; supports new directions.
• Leadership / Taking Responsibility – day-to-day store leadership and staff management; enforces policies.
• Legislation – ensures compliance with health and safety, licensing, trading standards.
• Organisation and Planning – plans and delegates tasks; manages resources and deadlines.

Connaissances

Customer service

Sales leadership

Communication

Team leadership

Driving license

Formation

5 GCSEs with English & Maths

WSET Level 3 Award in Wines and Spirits

Description du poste

Golf Holdings in Carrickfergus is seeking a Store Manager to lead a busy store, deliver outstanding customer service and maximise sales and profits.

You will manage Sales Advisors and Senior Sales Advisors, drive KPIs, ensure merchandising, stock control and compliance with health and safety, licensing, and company policies. A minimum of 1 year supervisory experience or 5 GCSEs with English and Maths, plus WSET Level 3 is required.