Wine Shop Sales & VIP Concierge

Majestic Wines Warehouse Limited; United Kingdom; Remote; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Staff discount

Uniform provided

Retail Trust access

Job summary

Majestic Wine Group in Blackheath is seeking a dynamic Sales Assistant to drive sales performance and support the day-to-day running of the store. You will deliver exceptional customer service and play a key role in delivering an outstanding shopping experience to every customer.

The role requires evenings and weekends, a full UK manual driving licence, and a willingness to travel to support store operations. 20 hours per week with a permanent contract.

Qualifications

• Excellent time-management and problem-solving abilities.
• Strong customer service focus with a can-do attitude.
• Self-motivated, works well alone or in a team.
• Passion for wine and eagerness to learn about products.

Responsibilities

• Drive store performance and maximise sales opportunities.
• Deliver outstanding customer service to build loyalty.
• Act as VIP concierge by updating customers on products and tastings.
• Share product knowledge and support the WSET qualification.
• Maintain store appearance and handle day-to-day operations.
• Complete mandatory training and follow policies.

Skills

Time management

Customer service

Teamwork

Driving license

Communication

Job description

Majestic Wine Group in Blackheath is seeking a dynamic Sales Assistant to drive sales performance and support the day-to-day running of the store. You will deliver exceptional customer service and play a key role in delivering an outstanding shopping experience to every customer.

The role requires evenings and weekends, a full UK manual driving licence, and a willingness to travel to support store operations. 20 hours per week with a permanent contract.