Windows Engineer / DV Cleared

Endeavour Recruitment; Stevenage; On-site; GBP 50,000 - 70,000; Full time

Job summary

Endeavour Recruitment is seeking an experienced Windows Engineer to join our Digital Excellence function on a 100% site-based basis near Stevenage. The role requires DV clearance and hands-on experience across Windows Server, AD, and workplace technologies.

You will provide BAU support, coordinate patches, and work with third-party suppliers to maintain secure, high-availability IT services within Restricted Secret networks.

Qualifications

• DV security clearance is essential for this site-based role.
• Proven Windows Server experience with enterprise deployments.
• Strong hands-on Windows OS and desktop apps experience.
• AD and Access Management expertise.
• Experience with virtualization including VDI.
• Storage solutions experience.
• Good networking understanding.
• Excellent troubleshooting and problem-solving skills.
• Experience in secure/restricted IT environments.
• Knowledge of incident, change and problem management.
• Ability to work independently and with cross-functional teams.

Responsibilities

• Provide BAU operational support across Windows Infrastructure and Workplace environments.
• Coordinate Windows maintenance and patching with minimal disruption.
• Implement changes across restricted Windows environments.
• Provide Tier 2 / Tier 3 support for Windows-related incidents.
• Troubleshoot and resolve incidents within agreed SLAs, escalating where appropriate.
• Support high-severity incident management and coordinate with Incident and Technical Managers.
• Identify recurring issues and underlying root causes, contributing to long-term solutions.
• Maintain accurate asset registers, inventory information and technical documentation.
• Create and maintain technical knowledge articles, standard fixes and problem-resolution documentation.
• Support monitoring and alerting across Restricted Secret and above networks, responding proactively to alerts.
• Monitor and optimise server/network performance, security and backup environments.
• Ensure compliance with security guidance, technical standards and adopted security postures.
• Work with third-party service providers on troubleshooting, technical support and network management.
• Provide technical guidance to suppliers and contribute to service meetings and cross-functional initiatives.
• Maintain current knowledge of Windows technologies, products, practices and industry trends.

Skills

Windows OS & Desktop Apps

AD & Access Management

Virtualisation (VDI)

Storage solutions

Networking basics

Troubleshooting & problem-solving

Independent with collaboration

Tools

Active Directory

Incident & Change Management

Server management tooling

Backup & recovery

Job description

Salary: £? - ? per year

Requirements

• Active DV security clearance is essential due to the nature of the project.


• Proven experience as a Windows Engineer, ideally with a broad generalist background across both Infrastructure and Workplace environments.


• Strong hands-on experience with Windows Server.


• Strong hands-on experience with Windows OS and Desktop Applications.


• Strong hands-on experience with Active Directory (AD) and Access Management.


• Strong hands-on experience with virtualisation platforms, including VDI.


• Strong hands-on experience with storage solutions.


• Strong hands-on experience with Windows infrastructure and workplace technologies.


• Good understanding of networking principles.


• Excellent troubleshooting, analytical and problem-solving skills.


• Experience supporting secure or highly restricted IT environments.


• Strong understanding of incident, change and problem management processes.


• Ability to work independently while collaborating effectively with technical teams, service managers and third-party suppliers.

Responsibilities

• Provide BAU operational support, administration and configuration management across Windows Infrastructure and Workplace environments.


• Plan and coordinate Windows maintenance and patching activities with minimal disruption to operations.


• Implement approved changes across restricted Windows environments.


• Provide Tier 2 / Tier 3 support for Windows-related incidents, including investigation, remediation and incident response.


• Troubleshoot and resolve incidents within agreed SLAs, escalating where appropriate.


• Support high-severity incident management and coordinate with Incident and Technical Managers.


• Identify recurring issues and underlying root causes, contributing to long-term solutions.


• Conduct root cause analysis and participate in lessons-learned and continuous improvement activities.


• Maintain accurate asset registers, inventory information and technical documentation.


• Create and maintain technical knowledge articles, standard fixes and problem-resolution documentation.


• Support monitoring and alerting across Restricted Secret and above networks, responding proactively to alerts and health-based remediation requirements.


• Monitor and optimise server/network performance, security and backup environments.


• Ensure compliance with security guidance, technical standards and adopted security postures.


• Work with third-party service providers on troubleshooting, technical support and network management.


• Provide technical guidance to suppliers and contribute to service meetings and cross-functional initiatives.


• Maintain current knowledge of Windows technologies, products, practices and industry trends.

Technologies

• Active Directory


• Incident Management


• Support


• Network


• Security


• Windows

More

We are seeking an experienced Windows Engineer to join our Digital Excellence function, providing critical IT services across highly secure environments. This is a 100% site-based position due to the nature and security requirements of the network. The role operates across Restricted Secret and above networks, and candidates must already hold active Developed Vetting (DV) security clearance to be considered.

last updated 36 week of 2026