Wholesale Operations Leader for Key Accounts & Performance

Asda Stores Ltd; Ledston; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Discretionary bonus

Pension match

Car allowance

Job summary

Asda Stores Ltd. is seeking a Wholesale Operations Manager to lead day-to-day wholesale delivery, manage key accounts, and drive performance and financial control. The role emphasises building strong customer relationships and continuous improvement across wholesale operations.

The position requires experience in onboarding wholesale customers, stakeholder management, forecasting, and billing, with a hybrid working pattern and a comprehensive benefits package.

Qualifications

• Experience onboarding and managing wholesale customers.
• Strong stakeholder management across multiple teams.
• Proven ability to improve service and performance.
• Experience forecasting, stock management and billing.

Responsibilities

• Manage day-to-day wholesale operational delivery.
• Act as primary account manager for key existing wholesale customers.
• Ensure supply chain performance and issue resolution.
• Manage billing processes and financial reconciliation activities.
• Monitor contract compliance and service delivery.
• Coordinate forecasting, stock availability, and replenishment activities.
• Lead operational reviews with customers and internal stakeholders.
• Manage operational projects and continuous improvement initiatives.
• Track performance against service, sales, and profitability targets.
• Resolve customer escalations and operational risks.

Skills

Wholesale onboarding

Stakeholder management

Relationship building

Forecasting

Billing & reporting

Project leadership

Job description

Asda Stores Ltd. is seeking a Wholesale Operations Manager to lead day-to-day wholesale delivery, manage key accounts, and drive performance and financial control. The role emphasises building strong customer relationships and continuous improvement across wholesale operations.

The position requires experience in onboarding wholesale customers, stakeholder management, forecasting, and billing, with a hybrid working pattern and a comprehensive benefits package.