Senior Store Operations Manager – Growth & Excellence

Asda; United Kingdom; On-site; GBP 45,000 - 60,000; Full time

Job summary

Asda is seeking a General Store Manager to lead the planning and execution of day-to-day operations across key departments, including Online and Customer. You will work with the Operations Manager and department managers to deliver consistent standards, drive productivity and ensure the store runs safely and efficiently.

You will lead with heart, recognise effort, and foster an environment where team members feel valued and motivated to excel.

Qualifications

• Experience as General Store Manager or Operations Manager leading diverse teams in a large-format retail environment.
• Strong operational knowledge across food and non-food departments with a track record of achieving consistent operational excellence.
• A track record of improving availability, reducing waste, and managing shrink.
• Proven record of developing large teams and managing change through leadership and building resilience.
• Experience managing complex ER cases and confidence in understanding HR policies and processes.
• Strong organisational skills and exceeding customer service.

Responsibilities

• Lead planning strategy and execution of store day-to-day operations across key departments.
• Work with Operations Manager and department managers to deliver consistent standards, drive productivity and ensure compliance.
• Improve delivery flow, stock routines and create a culture of customer-focused service.

Skills

Execution & results

Commercial awareness

Coaching & Leadership

Organised & efficient

Collaborative

Data-driven

Job description

Asda is seeking a General Store Manager to lead the planning and execution of day-to-day operations across key departments, including Online and Customer. You will work with the Operations Manager and department managers to deliver consistent standards, drive productivity and ensure the store runs safely and efficiently.

You will lead with heart, recognise effort, and foster an environment where team members feel valued and motivated to excel.