Wholesale Fashion Coordinator - Brand

TRP Recruitment ltd; London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A recruitment agency in London seeks a Wholesale Fashion Coordinator to assist in managing dispatch processes and customer interactions. This role requires proven experience in wholesale operations, strong organizational skills, and proficiency in ERP systems like NetSuite. You will collaborate with various teams to ensure compliance and accuracy in order management. The position is full-time with a hybrid working model on Fridays.

Qualifications

• Proven experience in wholesale operations, logistics, or order management.
• Strong understanding of dispatch and invoicing processes.
• Excellent attention to detail and ability to manage multiple deadlines.

Responsibilities

• Support the Wholesale Operations Lead in managing the dispatch process.
• Prepare and issue accurate invoices for pro-forma and Net payment customers.
• Maintain and update wholesale returns logs and customer account records.

Skills

Wholesale operations experience

Organizational skills

Communication skills

Relationship-building skills

Proficiency in ERP systems

Tools

NetSuite

Spreadsheets

Reporting tools

Job description

Overview

Wholesale Fashion Coordinator - Brand at TRP Recruitment ltd

Location: London, England, United Kingdom. This role has 1 day hybrid on a Friday.

Responsibilities

• Support the Wholesale Operations Lead in managing the end-to-end dispatch process, monitoring shipments, and providing timely updates to customers and internal teams.
• Prepare and issue accurate invoices for pro-forma and Net payment customers across all territories, ensuring compliance with customer-specific requirements and payment terms.
• Maintain and update wholesale returns logs and customer account records in NetSuite, ensuring all information is accurate and aligned with company policies.
• Communicate effectively with wholesale clients, providing essential documentation such as packing lists, tracking details, and estimated delivery dates.
• Collaborate with Sales, Finance, and Operations teams to verify order details, track performance metrics, and meet service level agreements (SLAs).
• Build strong relationships with third-party logistics providers and internal departments to quickly resolve operational issues or delays.
• Investigate and resolve discrepancies between orders and invoices, ensuring smooth cross-departmental communication and accurate reporting.

Qualifications (Person Specifications)

• Proven experience in wholesale operations, logistics, or order management, with strong understanding of dispatch and invoicing processes.
• Excellent organisational skills and attention to detail, with the ability to manage multiple deadlines in a fast-paced environment.
• Strong communication and relationship-building skills, with experience liaising with customers, internal teams, and third-party logistics providers.
• Proficient in ERP systems (e.g., NetSuite) and confident using spreadsheets and reporting tools for tracking and analysis.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Administrative, Distribution, and Supply Chain

Industries

• Retail Apparel and Fashion