Wholesale Coordinator: Operations & Partner Success

Bamford Limited; Kingham; Remote; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Discounts on products

Lunch discounts

Restaurants discounts

Wellness classes discount

Bamford skincare discount

Private medical

Pension scheme

Life assurance

Enhanced holiday pay

Refer a Friend scheme

Job summary

Bamford Limited in Kingham, Oxfordshire, is seeking a Wholesale Coordinator to join our team. The role supports day-to-day wholesale operations, coordinating orders, logistics, product info, launches and invoicing with cross-functional teams.

40 hours per week, in the office, with responsibilities building strong partner relationships and ensuring timely delivery of commercial priorities across the business.

Qualifications

• Previous experience in a coordination, administration, customer service or sales support role.
• Excellent organisational skills, with the ability to manage multiple priorities, meet deadlines and maintain a high level of accuracy.
• Strong communication and interpersonal skills, with the confidence to liaise professionally with customers, suppliers and internal stakeholders.
• A proactive approach to problem-solving, with the ability to identify issues, take ownership and follow through to resolution.
• Strong attention to detail, particularly when handling orders, pricing, product information and administrative processes.
• Good IT skills, including confidence using Microsoft Office and Excel; experience with order management or stock systems would be advantageous.
• A collaborative and flexible approach, with the ability to work effectively across different teams and brands.
• A genuine interest in the Daylesford Organic and Bamford brands, their products and their commitment to conscious living and sustainability.

Responsibilities

• Wholesale Operations & Customer Support: Act as a key point of contact for day-to-day wholesale enquiries, responding promptly and professionally to customer requests and ensuring issues are followed through to resolution.
• Order Management & Logistics: Coordinate wholesale orders from placement through to dispatch and delivery, working closely with warehouse and supply chain teams to meet agreed timelines.
• Stock & Supply Coordination: Monitor customer forecasts, order progress and product availability, proactively identifying and escalating any potential delays or supply issues.
• Product Information & Pricing: Maintain accurate product information, wholesale order forms and price lists, ensuring updates are communicated to partners in a timely manner.
• New Product Launches: Coordinate operational activities and deadlines for new product launches, ensuring pricing, imagery, product information and retailer documentation are completed ahead of launch.
• Invoicing & Administration: Liaise with the Accounts team to resolve invoice queries and discrepancies, maintaining accurate records and supporting efficient wholesale administration.
• Project Coordination: Support wholesale projects, partner activations and commercial initiatives, helping to ensure activities are delivered effectively and to schedule.
• Relationship Management: Build strong working relationships with internal teams and external wholesale partners, supporting the Account Manager in maintaining positive and effective partnerships.

Skills

Organisational skills

Communication

Detail-oriented

Problem solving

MS Office Excel

Team collaboration

Industry interest

Tools

Order management systems

Stock systems

Job description

Bamford Limited in Kingham, Oxfordshire, is seeking a Wholesale Coordinator to join our team. The role supports day-to-day wholesale operations, coordinating orders, logistics, product info, launches and invoicing with cross-functional teams.

40 hours per week, in the office, with responsibilities building strong partner relationships and ensuring timely delivery of commercial priorities across the business.