Distribution Coordinator

Bamford Collection; Chipping Norton; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Discounts on products

Local gym discounts

Padel Discount

Electric Car Scheme

Volunteer day(s)

Private Medical Insurance

Pension scheme

Life Assurance

Mental Health Support

Job summary

The Bamford Collection is seeking a Distribution Coordinator to join our Supply Chain team, based in Kingham, Gloucestershire. You will oversee the full order management process, from processing incoming orders to coordinating dispatch, transport and delivery.

Working from our office five days a week, you will help ensure products leaving our sites meet quality and presentation standards, delivering an excellent end-to-end service experience.

Qualifications

• Excellent communication with colleagues, customers, and suppliers.
• Proven ability to meet targets and service levels.
• Proficient with spreadsheets for data entry, reporting and tracking.
• Ability to multi-task and maintain structured processes.
• Collaborative, able to work with warehouse and transport teams.
• Strong data accuracy and attention to detail.
• Problem-solving to identify root causes and implement solutions.
• Customer-focused with professional enquiry handling.
• Resilient under pressure with consistent performance.

Responsibilities

• Accurately process incoming orders from stores, customers, sales teams, and internal departments.
• Manage weekly ordering books, including distributing, collating, and processing submissions.
• Arrange internal stock movements, collections, and transport, ensuring smooth coordination across sites.
• Organise incoming and outgoing shipments, selecting carriers, scheduling collections, and preparing all required shipping documentation.
• Track shipments in transit, provide timely updates to stores and internal teams, and resolve delays or issues.
• Maintain accurate and compliant shipping records, including packing lists and bills of lading.
• Support stores and customers with order status, transport queries, and product information.
• Communicate shortages, delays, or order discrepancies to relevant parties.
• Assist the warehouse with dispatch paperwork and processing when required.
• Deliver a high level of customer service, responding to enquiries quickly and professionally.
• Carry out any additional reasonable tasks requested by management.

Skills

Clear communication

Target-driven

Spreadsheet literacy

Multi-tasking

Collaborative

Attention to detail

Root-cause analysis

Customer service

Work under pressure

Tools

Spreadsheets

Job description

THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.

ABOUT THE ROLE

The Bamford Collection is looking for a Distribution Coordinator to join our Supply Chain team, based in Kingham, Gloucestershire.

Working from our office five days a week, you will play a vital role in ensuring the seamless, timely and accurate movement of goods throughout our network. This role sits at the heart of our distribution operations, overseeing the full order management process from accurately processing incoming orders through to coordinating dispatch, transportation and delivery.

You will help ensure that every product leaving our sites meets the high standards of quality, presentation and condition that our customers and partners expect, supporting an exceptional end-to-end service experience.

This is an exciting opportunity to join the Bamford Collection and play a key role in the smooth and efficient running of our distribution operations.

SALARY: £29,417.50 per annum

HOURS: 40 hours per week

RESPONSIBILITIES

• Accurately process incoming orders from stores, customers, sales teams, and internal departments, ensuring all information is complete and correct.

• Manage weekly ordering books, including distributing, collating, and processing submissions.

• Arrange internal stock movements, collections, and transport, ensuring smooth coordination across sites.

• Organise incoming and outgoing shipments, selecting carriers, scheduling collections, and preparing all required shipping documentation.

• Track shipments in transit, provide timely updates to stores and internal teams, and resolve any delivery delays or issues.

• Maintain accurate and compliant shipping records, including packing lists, bills of lading, and labels.

• Support stores and customers with order status, transport queries, and product information, resolving issues promptly.

• Communicate shortages, delays, or order discrepancies to relevant parties.

• Assist the warehouse with dispatch paperwork and processing when required.

• Deliver a high level of customer service, responding to enquiries quickly and professionally.

• Carry out any additional reasonable tasks requested by management.

SKILLS YOU WILL BRING

• Able to communicate clearly and professionally with colleagues, customers, transport partners, and suppliers. Confident in relaying information, resolving queries, and maintaining strong working relationships across the business.

• Demonstrated ability to meet performance targets, work to agreed service levels, and proactively manage priorities to support operational efficiency and customer satisfaction.

• Comfortable using spreadsheets for data entry, reporting, analysis, and tracking. Familiar with formulas, formatting, and general data accuracy requirements essential to supply chain and distribution workflows.

• Able to manage multiple tasks simultaneously, coordinate schedules, and maintain structured processes to ensure orders, shipments, and documentation run smoothly and on time.

• Collaborative mindset with the ability to work effectively alongside warehouse teams, transport providers, supply chain colleagues, and customer‑facing departments.

• Meticulous approach to order accuracy, documentation, data integrity, and communication. Ensures errors are minimised and standards consistently met.

• Able to identify issues quickly, investigate root causes, and implement practical solutions to maintain smooth operations and prevent recurring challenges.

• Confident in providing support to stores, customers, and internal stakeholders. Ensures queries are handled promptly, professionally, and with a focus on service excellence.

• Able to work efficiently under pressure, prioritise tasks, and adapt to changing demands while maintaining consistent accuracy and performance.

PERKS AND BENEFITS

• Discounts: We offer a range of discounts on our products, treatments, and diningexperiences from day one.

• Local gym discounts

• Padel Discount

• Electric Car Scheme (subject to criteria)

• Volunteering Days: Employees are offered one paid day per year to volunteer with acharity of their choice.

• Private Medical: We offer subsidised private medical insurance through Bupa.

• Pension Scheme: Pay up to 9% of your salary into your pension each month; wecontribute up to 4.5%.

• Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.

• Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.