Wholesale Account Manager

The Growth Foundation; Greater London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A dynamic beauty brand in London is seeking a Wholesale Account Manager to onboard new retail partners and drive business through proactive outreach. The ideal candidate has over 2 years of experience in account management, strong communication skills, and a track record of managing retail partnerships successfully. This role offers an opportunity to contribute to the company's growth in a high-energy environment.

Qualifications

• 2+ years of experience in wholesale or account management.
• Strong track record in managing retail accounts.
• Commercially minded with proactive outreach abilities.
• Tech-savvy and experienced with compliance processes.

Responsibilities

• Onboard new retail partners and manage existing accounts.
• Drive new business through proactive outreach.
• Ensure compliance with retailer standards.
• Collaborate across teams for effective order processing.

Skills

Account management

Retail partnerships

Communication skills

Proactive outreach

Organizational skills

Data analysis

Compliance knowledge

Tools

Excel

CRM tools

EDI systems

Job description

About the company

Wonderskin is a beauty brand focused on high-performance, long-wear solutions that empower individuals. We are known for rapid growth and a customer-first approach, with a strong online presence and a large community of affiliates and fans.

About the role

As our Wholesale Account Manager, you will be responsible for onboarding new retail partners, managing existing accounts, and driving new business opportunities through proactive outreach. This role blends strategic account management, onboarding, and business development.

• Lead the end-to-end onboarding of new retail partners, ensuring contracts, documentation, and systems setup are completed smoothly and accurately.
• Collaborate cross-functionally to activate new retailers—including SKU creation, pricing validation, and data setup.
• Provide new partners with brand assets, product details, and compliance materials.
• Act as the primary point of contact for retail partners—resolving issues, answering product or order queries, and ensuring long-term success.
• Support logistics and operations in tracking orders, managing reorders, and keeping CRM data up to date.
• Analyse sales data to spot growth opportunities and areas for improvement.
• Nurture relationships through regular check-ins and feedback collection.
• Proactively identify and research potential retail partners that align with Wonderskin’s brand and growth goals.
• Drive outbound outreach to introduce the brand and pitch partnership opportunities.
• Partner with Sales & Marketing to craft compelling outreach strategies and materials.
• Represent Wonderskin in initial conversations and support retailer pitches with strong product and market insights.

Compliance & Documentation

• Ensure all products meet retailer and industry standards (e.g. packaging, labeling, safety).
• Keep product specs, certifications, and compliance documentation up to date and accurate.
• Liaise with internal and external stakeholders to resolve compliance-related challenges.

Cross-functional Collaboration

• Work closely with teams across Logistics, Customer Service, and Marketing to ensure frictionless order processing and account growth.
• Prepare updates and insights for internal meetings, strategy sessions, and partner reviews.

About you

• 2+ years of experience in wholesale, account management, or retail partnerships, ideally in a B2B environment.
• Strong track record of building and managing retail accounts with a focus on growth and retention.
• Commercially minded with a proactive attitude toward outreach and new business.
• Highly organised with the ability to juggle multiple priorities and maintain attention to detail.
• Excellent verbal and written communication skills—you know how to build rapport and get things done.
• Tech-savvy: confident using Excel, CRM tools, and EDI systems.
• Experience with retailer compliance and onboarding processes is a big plus.
• Self-starter who thrives in a fast-growth, high-energy environment.

We would love to respond to every application however due to the volume of applications we receive this isn’t always possible. If you have not heard within 2 weeks of applying, please assume your application has not been shortlisted. We may retain your CV to contact you about future employment opportunities managed by The Growth Foundation Talent.

The Growth Foundation Talent is committed to building a diverse and inclusive workplace and welcomes applications from all sections of the community.