Whisky Distillery Visitor Experience Host

Brown-Forman Australia Pty. Ltd.; Scotland; On-site; GBP 20,000 - 25,000; Full time

Job summary

Brown-Forman Australia Pty. Ltd. is seeking a Visitor Centre Team Member for The Glendronach Distillery in Scotland. This role involves providing an unforgettable customer experience, hosting tours, conducting tastings, and managing retail opportunities.

The ideal candidate should have previous customer service experience, a friendly demeanor, and a strong interest in whisky. Responsibilities include welcoming visitors, preparing drinks, and supporting merchandise sales.

Qualifications

• Previous customer service experience in hospitality or retail industry.
• Confident, friendly welcoming of guests.
• Experience in the whisky industry or a strong interest in whisky.
• Self-starter who can manage time between both locations.
• Creative problem-solving skills and vision for future experiences.

Responsibilities

• Host tours of the distillery and provide a range of tasting experiences.
• Support the retail side of the visitor centre by selling products and merchandise.
• Welcome visitors, manage tasting experiences and answer their questions.
• Prepare and serve drinks in the bar areas.

Skills

Customer service experience

Confident and friendly

Interest in whisky

Time management skills

Creative problem-solving

Job description

Brown-Forman Australia Pty. Ltd. is seeking a Visitor Centre Team Member for The Glendronach Distillery in Scotland. This role involves providing an unforgettable customer experience, hosting tours, conducting tastings, and managing retail opportunities.

The ideal candidate should have previous customer service experience, a friendly demeanor, and a strong interest in whisky. Responsibilities include welcoming visitors, preparing drinks, and supporting merchandise sales.