West Midlands Operations Associate - Data-Driven & Onsite

Notable Capital; Birmingham; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Lime is seeking an Operations Associate in the West Midlands, UK to lead and scale warehouse operations for a growing micromobility fleet. You will hire and coach team members, ensure safety and compliance, and drive initiatives to improve efficiency and service levels.

You will use data to inform decisions, monitor KPIs, and partner with engineering and product teams on regional growth. Onsite work is required during business hours.

Qualifications

• 1-3 years of professional work experience; ideally 1+ year in an Operations position
• Experience leading teams or groups preferred
• Demonstrated expertise with the West Midlands region and ability to anticipate operational needs and challenges

Responsibilities

• Hire, train, and provide coaching to Mechanics and Fleet Support for deploying and retrieving vehicles
• Build a safe, compliant and efficient warehouse environment for West Midlands operations
• Define new processes and best practices to drive operational excellence in the warehouse
• Partner cross-functionally on operations projects to identify expansion opportunities in your region(s)
• Define and monitor KPIs measuring profitability, revenue, and operational performance
• Provide complaint management and customer incidents investigation support
• Collaborate with Government Relations to manage legal, regulatory and safety issues

Skills

Excel

Google Sheets

Tableau

SQL

Tools

Excel

Google Sheets

Tableau

SQL

Job description

Lime is seeking an Operations Associate in the West Midlands, UK to lead and scale warehouse operations for a growing micromobility fleet. You will hire and coach team members, ensure safety and compliance, and drive initiatives to improve efficiency and service levels.

You will use data to inform decisions, monitor KPIs, and partner with engineering and product teams on regional growth. Onsite work is required during business hours.