Wellness Retail Associate

Holland Barrett; Cheltenham; On-site; GBP 12,050,000 - 16,275,000; Part time

Benefits offered by this job

28 days holiday including bank & OH

Holiday purchase scheme

24/7 Virtual GP access

Annual health testing kit after 6 mo

Employee Assistance Programme

Workplace pension

Life assurance 2x salary

Colleague discount 25% in store &

Wellhub membership with wellbeing app

Cycle to Work

Job summary

Holland & Barrett is seeking a part-time Retail Assistant at our Cheltenham High Street store to help customers find products and build a welcoming shopping experience. You will support promotions, maintain store appearance, and work with the team to meet store goals.

Ideal candidates are passionate about health and wellbeing, with strong communication, organisation, and a tech-friendly approach to using tablets and digital tools. Training and career development are provided.

Qualifications

• A genuine passion for helping people and delivering great customer experiences.
• Strong communication skills and a friendly, approachable style.
• Curiosity about health and wellness, willingness to learn.
• Ability to stay organised, work as part of a team and adapt in a busy retail environment.
• Confidence using technology, including tablets and digital tools.

Responsibilities

• Welcoming customers and helping them find the right products for their individual wellness goals.
• Recommending products and solutions with confidence while delivering outstanding customer service.
• Keeping shelves fully stocked and merchandising displays to a high standard.
• Supporting promotions, maintaining store presentation and ensuring excellent operational standards.
• Working collaboratively with your team to achieve store goals and create a positive shopping experience.
• Use a consultative approach to understand customers' needs and recommend the right products, whether available in store or online.
• Completing our Qualified to Advise training to build your product knowledge and provide trusted guidance.

Skills

Customer focus

Communication

Wellness curiosity

Organisation

Teamwork

Adaptability

Tech literacy

Job description

Holland & Barrett is seeking a part-time Retail Assistant at our Cheltenham High Street store to help customers find products and build a welcoming shopping experience. You will support promotions, maintain store appearance, and work with the team to meet store goals.

Ideal candidates are passionate about health and wellbeing, with strong communication, organisation, and a tech-friendly approach to using tablets and digital tools. Training and career development are provided.