Wellness Retail Associate

Holland Barrett; Metropolitan Borough of Solihull; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

28 days' holiday

Holiday purchase scheme

24/7 Virtual GP access

Annual health testing kit (after 6 mo)

Employee Assistance Programme

Life assurance (2x salary after 6 mo)

25% colleague discount

Cycle to Work scheme

WellHub discounts

Job summary

Holland & Barrett in Solihull is seeking a Retail Assistant to welcome customers and help them choose health and wellness products, creating an inspiring shopping experience. You will receive training and support to build product knowledge and deliver trusted guidance, with a friendly, service‑minded approach that fits a busy store environment.

Join a team focused on excellent customer service, stock presentation, and promotional support while using tablets and digital tools to assist shoppers

Qualifications

• Genuine passion for helping people and delivering great customer experiences.
• Strong communication skills and a friendly, approachable style.
• Curiosity about health and wellness, with a willingness to learn.
• Ability to stay organized, work as part of a team and adapt in a busy retail environment.
• Confidence using technology, including tablets and digital tools.

Responsibilities

• Welcoming customers and helping them find the right products for their wellness goals.
• Recommending products and solutions with confidence while delivering outstanding customer service.
• Keeping shelves fully stocked and merchandising displays to a high standard.
• Supporting promotions, maintaining store presentation and ensuring excellent operational standards.
• Working collaboratively with your team to achieve store goals and create a positive shopping experience.
• Use a consultative approach to understand customers' needs and recommend the right products, in-store or online.
• Completing our Qualified to Advise training to build your product knowledge and provide trusted guidance.

Skills

Customer service

Communication skills

Teamwork

Tech savvy

Curiosity

Tools

Tablets

Job description

Holland & Barrett in Solihull is seeking a Retail Assistant to welcome customers and help them choose health and wellness products, creating an inspiring shopping experience. You will receive training and support to build product knowledge and deliver trusted guidance, with a friendly, service‑minded approach that fits a busy store environment.

Join a team focused on excellent customer service, stock presentation, and promotional support while using tablets and digital tools to assist shoppers