Wellness Retail Assistant - Part-Time (20h)

China-Britain Business Council; Worcester; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

28 days holiday

24/7 Virtual GP

Annual health testing kit

Employee assistance programme

Life assurance

Colleague discount

Wellhub membership

Cycle to Work

Job summary

Holland & Barrett in Worcester is recruiting for a Permanent Retail Assistant working 20 hours per week. The role involves welcoming customers, helping them find products for wellness goals, and delivering excellent service with a consultative approach. Training will be provided, and employees benefit from a range of wellness perks and discounts.

The position offers a supportive team environment, opportunities to learn about health products, and access to wellbeing benefits and discount programs.

Qualifications

• Genuine passion for helping people and delivering great customer experiences.
• Strong communication skills and a friendly, approachable style.
• Curiosity about health and wellness, with a willingness to learn.
• Ability to stay organised, work as part of a team and adapt in a busy retail environment.

Responsibilities

• Welcoming customers and helping them find the right products for their wellness goals.
• Recommending products and solutions with confidence while delivering outstanding customer service.
• Keeping shelves fully stocked and merchandising displays to a high standard.
• Supporting promotions, maintaining store presentation and ensuring excellent operational standards.
• Working collaboratively with your team to achieve store goals and create a positive shopping experience.
• Use a consultative approach to understand customers' needs and recommend the right products, whether available in store or online.
• Completing our Qualified to Advise training to build your product knowledge and provide trusted guidance.

Skills

Customer service

Communication skills

Teamwork

Tech-savvy

Tools

Tablets

Digital tools

Job description

Holland & Barrett in Worcester is recruiting for a Permanent Retail Assistant working 20 hours per week. The role involves welcoming customers, helping them find products for wellness goals, and delivering excellent service with a consultative approach. Training will be provided, and employees benefit from a range of wellness perks and discounts.

The position offers a supportive team environment, opportunities to learn about health products, and access to wellbeing benefits and discount programs.