Wellness Retail Assistant — Customer-Focused & Learning

China-Britain Business Council; Swansea; On-site; GBP 6,000 - 8,000; Part time

Benefits offered by this job

28 days holiday

24/7 Virtual GP

Life assurance

25% staff discount

Wellhub membership

Cycle to Work

Job summary

Holland & Barrett is seeking a Retail Assistant for a 6 month fixed-term contract working 9 hours per week. You will welcome customers, help them choose wellness products, and deliver outstanding service.

The role requires enthusiasm, strong communication, teamwork, and comfort with tablets and digital tools. Benefits include 28 days’ holiday including bank holidays, 24/7 Virtual GP access, health testing after 6 months, life assurance, and staff discounts.

Qualifications

• A genuine passion for helping people and delivering great customer experiences.
• Strong communication skills and a friendly, approachable style.
• Curiosity about health and wellness, with a willingness to learn.
• The ability to stay organised, work as part of a team and adapt in a busy retail environment.
• Confidence using technology, including tablets and digital tools.

Responsibilities

• Welcoming customers and helping them find the right products for their goals.
• Recommending products and solutions while delivering outstanding customer service.
• Keeping shelves stocked and displays presented to a high standard.
• Supporting promotions and maintaining store presentation and standards.
• Working with the team to achieve store goals and a positive shopping experience.
• Using a consultative approach to understand needs and suggest in-store or online options.
• Completing training to build product knowledge and provide trusted guidance.

Skills

Customer service

Communication skills

Teamwork

Organised

Tech literacy

Job description

Holland & Barrett is seeking a Retail Assistant for a 6 month fixed-term contract working 9 hours per week. You will welcome customers, help them choose wellness products, and deliver outstanding service.

The role requires enthusiasm, strong communication, teamwork, and comfort with tablets and digital tools. Benefits include 28 days’ holiday including bank holidays, 24/7 Virtual GP access, health testing after 6 months, life assurance, and staff discounts.