Wellness Product Advisor | Customer-Centric & Training

Holland & Barrett; Metropolitan Borough of Solihull; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

28 days holiday

Holiday purchase scheme

Virtual GP access

Annual health testing kit

Employee Assistance Programme

Pension

Life assurance

Colleague discount

Wellhub membership

Cycle to Work

Job summary

Holland & Barrett is seeking a friendly Retail Assistant to welcome customers, understand their wellness goals, and help them find the right products. You will deliver outstanding service while actively promoting promotions and maintaining impeccable store presentation.

Join a supportive team in a busy retail environment, using tablets and digital tools to assist customers and complete transactions. A genuine passion for health and wellbeing will help you connect with shoppers and grow product

Qualifications

• Customer-focused with a passion for wellbeing.
• Strong communication and interpersonal skills.
• Able to work as part of a team in a busy retail environment.

Responsibilities

• Welcoming customers and helping them find the right products.
• Recommending products and solutions with confidence with outstanding service.
• Merchandising displays and maintaining store presentation.
• Supporting promotions and ensuring operational standards.
• Collaborating with team to achieve store goals.

Skills

Customer service

Communication

Teamwork

Organisation

Digital tools

Tools

Tablets

POS systems

Job description

Holland & Barrett is seeking a friendly Retail Assistant to welcome customers, understand their wellness goals, and help them find the right products. You will deliver outstanding service while actively promoting promotions and maintaining impeccable store presentation.

Join a supportive team in a busy retail environment, using tablets and digital tools to assist customers and complete transactions. A genuine passion for health and wellbeing will help you connect with shoppers and grow product