Wellness Retail Assistant — Elevate Customer Wellness

Holland & Barrett; Teddington; In loco; GBP 18.000 - 24.000; Tempo pieno

Vantaggi offerti da questo lavoro

28 days holidays incl. bank holidays

Holiday purchase scheme

24/7 Virtual GP access

Annual at-home health testing kit

Employee Assistance Programme

Workplace pension

Life assurance (2x salary after 6m)

Colleague discount 25%

Cashback and retailer discounts

Wellhub membership with gym access

Cycle to Work scheme

Descrizione del lavoro

Holland & Barrett is seeking a proactive Retail Assistant to welcome customers, understand their wellness goals, and guide product choices with confidence. You’ll keep shelves stocked, support promotions, and maintain excellent store standards, while working closely with the team to hit daily targets.

You’ll build product knowledge through training and engage customers with a consultative approach, delivering a positive shopping experience and supporting online as needed.

Competenze

• Excellent customer service and a friendly, approachable manner.
• Strong communication skills and the ability to listen and understand customer needs.
• Ability to work as part of a team in a busy retail environment.
• Curiosity about health and wellness and willingness to learn.

Mansioni

• Welcoming customers and helping them find the right products.
• Recommending products and solutions with confidence while delivering great service.
• Merchandising displays and keeping shelves stocked to a high standard.
• Supporting promotions and maintaining store presentation and operational standards.
• Collaborating with the team to achieve store goals and create a positive shopping experience.

Conoscenze

Customer service

Communication

Teamwork

Curiosity about wellness

Confidence with digital tools

Descrizione del lavoro

Holland & Barrett is seeking a proactive Retail Assistant to welcome customers, understand their wellness goals, and guide product choices with confidence. You’ll keep shelves stocked, support promotions, and maintain excellent store standards, while working closely with the team to hit daily targets.

You’ll build product knowledge through training and engage customers with a consultative approach, delivering a positive shopping experience and supporting online as needed.