Wellness Retail Assistant - Customer-Centric & Helpful

HOLLAND AND BARRETT; Godalming; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

28 days' holiday and bank holidays

Holiday purchase scheme

24/7 Virtual GP access

Annual health testing kit

Employee Assistance Programme

Workplace pension

Life assurance (2x salary)

Staff product allowance

Staff discount 25% in store and online

Wellhub membership

Cycle to Work

Job summary

Holland & Barrett in Godalming is hiring a part-time Retail Assistant to welcome customers and help them find the right wellness products. You will deliver friendly service, maintain store presentation and support promotions, with training provided to build product knowledge.

The role is permanent and part-time (10 hours/week) at £13.17 per hour, with benefits including holiday allowance and staff discounts. You'll join a team focused on creating a positive shopping experience.

Qualifications

• Proven ability to deliver friendly, helpful customer service.
• Excellent communication and interpersonal skills.
• Ability to work in a busy retail environment and stay organized.
• Curiosity about health and wellness with willingness to learn.
• Comfort with using tablets and digital tools.

Responsibilities

• Welcomes customers and helps them find products for wellness goals.
• Recommends products and solutions with confidence while delivering great service.
• Keeps shelves stocked and displays merchandised to a high standard.
• Supports promotions and maintains store presentation and operational standards.
• Collaborates with the team to achieve store goals and provide a positive shopping experience.
• Uses a consultative approach to understand customer needs and advise suitable products.

Skills

Customer service

Communication

Teamwork

Wellness knowledge

Tech-savvy

Job description

Holland & Barrett in Godalming is hiring a part-time Retail Assistant to welcome customers and help them find the right wellness products. You will deliver friendly service, maintain store presentation and support promotions, with training provided to build product knowledge.

The role is permanent and part-time (10 hours/week) at £13.17 per hour, with benefits including holiday allowance and staff discounts. You'll join a team focused on creating a positive shopping experience.