Wellness Retail Assistant: Health & Customer Guidance

Holland Barrett; Waterlooville; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

28 days' holiday

Holiday purchase scheme

Virtual GP access

At-home health testing kit (after 6 mo

Employee Assistance Programme

Workplace pension

Life assurance (2x salary)

25% colleague discount

Cycle to Work scheme

Wellhub membership

Job summary

Holland & Barrett in Waterlooville is seeking a Retail Assistant to welcome customers, help them find products and deliver a great shopping experience. This permanent, part-time role covers around 10 hours per week at £13.17 per hour.

You’ll learn product knowledge through training, work with a friendly team, and support promotions while keeping displays tidy. The job emphasizes customer service, communication, and confidence with tablets and digital tools.

Qualifications

• Strong passion for helping people and delivering great customer experiences.
• Excellent communication and a friendly, approachable manner.
• Curiosity about health and wellness with a willingness to learn.
• Ability to stay organized, work in a team and adapt in a busy retail environment.
• Confident using technology, tablets and digital tools.

Responsibilities

• Welcoming customers and helping them find the right products for their wellness goals.
• Recommending products and solutions while delivering outstanding service.
• Keep shelves stocked and displays neat to high standards.
• Support promotions and maintain store presentation and operational standards.
• Collaborate with your team to achieve store goals and create a positive shopping experience.
• Use a consultative approach to understand customer needs and recommend in-store or online products.
• Complete training to build product knowledge and provide trusted guidance.

Skills

Customer service

Communication

Teamwork

Tech-savvy

Curiosity about health

Tools

Tablets

Digital tools

Job description

Holland & Barrett in Waterlooville is seeking a Retail Assistant to welcome customers, help them find products and deliver a great shopping experience. This permanent, part-time role covers around 10 hours per week at £13.17 per hour.

You’ll learn product knowledge through training, work with a friendly team, and support promotions while keeping displays tidy. The job emphasizes customer service, communication, and confidence with tablets and digital tools.