Wellness Retail Associate — Learn, Help & Grow

China-Britain Business Council; Leicester; On-site; GBP 8,200 - 9,400; Full time

Benefits offered by this job

28 days holiday

24/7 Virtual GP access

Annual health testing kit

Employee Assistance Programme

Life assurance (2x salary)

25% colleague discount

Cycle to Work

Wellhub membership

Job summary

Holland & Barrett in the United Kingdom is seeking a part-time Retail Assistant to welcome customers and help them find the right wellness products. The role is permanent, 12 hours per week, with a pay of £13.17 per hour, offering training and opportunities to grow within a trusted health and wellness brand.

You will work as part of a team to maintain appealing shelves, support promotions, and deliver outstanding customer service while using tablets and digital tools to assist shoppers both in

Qualifications

• A genuine passion for helping people and delivering great customer experiences.
• Strong communication skills and a friendly, approachable style.
• Curiosity about health and wellness, with a willingness to learn.
• The ability to stay organised, work as part of a team and adapt in a busy retail environment.
• Confidence using technology, including tablets and digital tools.

Responsibilities

• Welcoming customers and helping them find the right products for their individual wellness goals.
• Recommending products and solutions with confidence while delivering outstanding customer service.
• Keeping shelves fully stocked and merchandising displays to a high standard.
• Supporting promotions, maintaining store presentation and ensuring excellent operational standards.
• Working collaboratively with your team to achieve store goals and create a positive shopping experience.
• Use a consultative approach to understand customers' needs and recommend the right products, whether available in store or online.
• Completing our Qualified to Advise training to build your product knowledge and provide trusted guidance.

Skills

Customer focus

Communication skills

Teamwork

Health curiosity

Tech literacy

Job description

Holland & Barrett in the United Kingdom is seeking a part-time Retail Assistant to welcome customers and help them find the right wellness products. The role is permanent, 12 hours per week, with a pay of £13.17 per hour, offering training and opportunities to grow within a trusted health and wellness brand.

You will work as part of a team to maintain appealing shelves, support promotions, and deliver outstanding customer service while using tablets and digital tools to assist shoppers both in