Wellness Retail Advisor – Customer Experience

Holland & Barrett; Redditch; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

28 days' holiday incl bank holidays

Holiday purchase scheme

24/7 Virtual GP access

Annual health testing kit (after 6 mo)

Employee Assistance Programme

Job summary

Holland & Barrett in Redditch is seeking a friendly Retail Assistant to welcome customers and guide them to products that fit their wellness goals. You will confidently recommend solutions and deliver outstanding service while keeping shelves stocked and displays well presented.

Training will build your product knowledge, enabling trusted guidance to shoppers. Join a team dedicated to health and wellbeing; you’ll work in a busy retail environment, using tablets and digital tools to assist

Qualifications

• Customer service excellence and helping customers choose the right products.
• Confidence in recommending solutions and maintaining high standards of service.
• Ability to keep shelves stocked and merchandise displays neat.

Responsibilities

• Welcoming customers and helping them find products for wellness goals.
• Recommending products with confidence while delivering outstanding service.
• Completing training to build product knowledge and guidance.

Skills

Customer service

Product knowledge

Communication

Teamwork

Organisational skills

Tech literacy

Tools

Tablets

Digital tools

Job description

Holland & Barrett in Redditch is seeking a friendly Retail Assistant to welcome customers and guide them to products that fit their wellness goals. You will confidently recommend solutions and deliver outstanding service while keeping shelves stocked and displays well presented.

Training will build your product knowledge, enabling trusted guidance to shoppers. Join a team dedicated to health and wellbeing; you’ll work in a busy retail environment, using tablets and digital tools to assist