Wellness Retail Advisor

Holland & Barrett; Wokingham; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

28 days' holiday, including bank hols.

Holiday purchase scheme

24/7 Virtual GP access

Annual health testing kit (after 6 mo)

Employee Assistance Programme & Mental

Health First Aiders

Workplace pension

Life assurance (2x salary)

Product allowance (50)

25% colleague discount

Cashback & discounts

Wellhub membership

Cycle to Work scheme

Job summary

Holland & Barrett is seeking a Retail Assistant in the United Kingdom to welcome customers, help them find products for their wellness goals, and deliver outstanding service. You will recommend solutions with confidence, keep shelves stocked, and support promotions while maintaining high store standards.

You'll work collaboratively with your team to achieve store goals, use a consultative approach, complete our training to build product knowledge, and provide an engaging shopping experience for

Qualifications

• Friendly, approachable attitude and strong customer service orientation.
• Willingness to learn about health and wellness products.
• Ability to stay organized in a busy retail environment.
• Confident communication with customers and team members.
• Comfort with using tablets and digital tools to assist customers.

Responsibilities

• Welcoming customers and helping them find products for wellness goals.
• Recommending products with confidence while delivering customer service.
• Stocking shelves and merchandising displays to high standards.
• Supporting promotions and maintaining store presentation.
• Working with the team to achieve store goals and a positive shopping experience.
• Using consultative approach to understand needs and recommend products (in store or online).
• Completing training to build product knowledge and guidance.
• Providing a genuine, helpful customer experience.
• Strong communication and friendly demeanor.
• Curiosity about health and wellness and willingness to learn.
• Staying organized and adapting in a busy retail environment.
• Using technology, including tablets and digital tools.

Skills

Customer service

Product knowledge

Teamwork

Communication

Digital tools

Tools

Tablets

POS system

Job description

Holland & Barrett is seeking a Retail Assistant in the United Kingdom to welcome customers, help them find products for their wellness goals, and deliver outstanding service. You will recommend solutions with confidence, keep shelves stocked, and support promotions while maintaining high store standards.

You'll work collaboratively with your team to achieve store goals, use a consultative approach, complete our training to build product knowledge, and provide an engaging shopping experience for