Wellness Retail Advisor | Consultative Customer Experience

Holland & Barrett; Southall; On-site; GBP 16,000 - 20,000; Full time

Benefits offered by this job

28 days' holiday

Holiday purchase scheme

24/7 Virtual GP access

Annual free at-home health testing kit

Employee Assistance Programme

Workplace pension

Life assurance (2x salary)

Product allowance (50)

Colleague discount

Cashback discounts

Wellhub membership

Cycle to Work scheme

Job summary

Holland & Barrett in the United Kingdom is seeking a friendly Retail Assistant dedicated to helping customers discover products that support their wellness goals. You will greet customers, guide selections and use a consultative approach to suggest in-store and online options.

You will work as part of a team, maintain store presentation, and benefit from training and perks that support wellbeing. If you enjoy health and wellness, this role offers real growth, a welcoming environment, and

Qualifications

• Welcoming customers and helping them find the right products and solutions.
• Strong communication skills and a friendly, approachable style.
• Curiosity about health and wellness and willingness to learn.
• Ability to stay organised and work as part of a team in a busy retail environment.

Responsibilities

• Welcoming customers and helping them find the right products for their individual wellness goals.
• Recommending products and solutions with confidence while delivering outstanding customer service.
• Keeping shelves fully stocked and merchandising displays to a high standard.
• Supporting promotions, maintaining store presentation and ensuring excellent operational standards.
• Working collaboratively with your team to achieve store goals and create a positive shopping experience.

Skills

Customer service

Product knowledge

Teamwork

Communication

Tools

Tablet usage

Digital tools

Job description

Holland & Barrett in the United Kingdom is seeking a friendly Retail Assistant dedicated to helping customers discover products that support their wellness goals. You will greet customers, guide selections and use a consultative approach to suggest in-store and online options.

You will work as part of a team, maintain store presentation, and benefit from training and perks that support wellbeing. If you enjoy health and wellness, this role offers real growth, a welcoming environment, and