Part-Time Wellbeing Store Keyholder & Guest Experience Lead

NEOM Wellbeing; Leeds; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Monthly product allowance

Staff discount

Enhanced healthcare

Extra wellbeing days

Birthday off

Volunteering time

Enhanced family leave

Job summary

NEOM Wellbeing in Leeds is seeking a friendly and proactive customer service host to join our Wellbeing Hub for 17 hours a week across four days. You will deliver an exceptional shopping experience, align with our brand values, and help customers explore our natural wellbeing products.

We value enthusiasm for health and beauty, teamwork, and a positive, professional attitude. The role requires weekday and weekend availability, with occasional late shifts, a focus on cleanliness and visual

Qualifications

• A love of customer service and to be able to translate this to inspire your colleagues.
• Self motivator and be able to maintain impeccable standards in store.
• Confident communicator - treat everyone with honesty, kindness and respect.
• Able to work effectively with cross functional teams.
• Meticulous attention to detail.
• The ability to work retail hours - which can include weekends and evenings.

Responsibilities

• Provide the highest standard of NEOM Customer Experience at all times in store to inspire wellbeing
• Drive forward sales and company objectives
• Assist the team and Store Management with daily tasks
• Proactively contribute to the wellbeing of our planet & our people
• Work on initiative and be super proactive
• Maintain company standards at all times
• Ensure the highest standards of housekeeping, cleanliness and visual merchandising are upheld

Skills

Customer service

Team player

Confident communicator

Cross-functional

Attention to detail

Tools

Excel

Google Drive

Job description

NEOM Wellbeing in Leeds is seeking a friendly and proactive customer service host to join our Wellbeing Hub for 17 hours a week across four days. You will deliver an exceptional shopping experience, align with our brand values, and help customers explore our natural wellbeing products.

We value enthusiasm for health and beauty, teamwork, and a positive, professional attitude. The role requires weekday and weekend availability, with occasional late shifts, a focus on cleanliness and visual