Wellbeing Facilitator

VONNE (Voluntary Organisations' Network North East); Gateshead; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

Auto enrolment pension scheme

Private and confidential EAP programme

Subsidised Eye Tests

Subsidised Seasonal Flu Vaccinations

Job summary

VONNE (Voluntary Organisations' Network North East) invites applications for a Project Support role in Gateshead, delivering the Caregivers Connected Gateshead service. You will support unpaid caregivers, signpost services, and run caregiver groups across the area.

The role involves safeguarding, partnership work with GP practices and community partners, and travel around Gateshead. An enhanced DBS check is required; access to your own vehicle is essential.

Qualifications

• MOSAIC experience.
• NVQ Level 2 in Health and Social Care (full or part qualified) and/or 1-2 years' Caregivers support service experience.

Responsibilities

• Support and empower unpaid caregivers, including parent caregivers, to build confidence and resilience.
• Provide support and information via face-to-face, telephone, and other channels.
• Facilitate and run caregivers' groups across Gateshead.
• Complete statutory caregivers' assessments (MOSAIC), light-touch assessments and monitoring requirements (training will be provided).
• Provide condition-specific information and signpost caregivers to community services, respite, and other agencies.
• Support young adult and adult caregivers with transitions into adult services, education, employment, or training.
• Attend safeguarding meetings and adhere to local and national adult and child safeguarding policies.
• Work with external stakeholders across Gateshead, including GP practices, Health & Social Care, and community partners.
• Manage caseloads and contribute to service planning through team meetings.
• Maintain accurate records, database entries, correspondence, and facilitate feedback from assessments and closed cases.
• Make use of supervision, training, and peer support.
• Travel/commute around Gateshead.
• Access to own vehicle (Essential)

Skills

Listening skills

Communication

Diversity engagement

Resilience

Time management

Teamwork

Microsoft Office

Education

NVQ Level 2 in Health and Social Care

Tools

MOSAIC

Job description

• Travel/commute around Gateshead

Contract Type: Permanent

Role Type: Employment

Hours: Part time

Application deadline: Wednesday, November 11, 2026 - 00:00

Based: Gateshead

Salary: £18,809 Per Annum

Salary Type: Salary Scale

Location: Tyne and Wear

Role description: Project Support

Job Description

This is an exciting opportunity to join our Caregivers Connected Gateshead service and play a key role in shaping a bespoke and engaging service that supports and positively impacts caregivers.

To support unpaid caregivers to identify and deliver appropriate support mechanisms to meet the identified needs of the individual or family through internal or external support, organisations and statutory agencies.

The Successful Applicants Will

• Support and empower unpaid caregivers, including parent caregivers, to build confidence and resilience
• Provide support and information via face-to-face, telephone, and other channels
• Facilitate and run caregivers' groups across Gateshead
• Complete statutory caregivers' assessments (MOSAIC), light-touch assessments and monitoring requirements (training will be provided)
• Provide condition-specific information and signpost caregivers to community services, respite, and other agencies
• Support young adult and adult caregivers with transitions into adult services, education, employment, or training
• Attend safeguarding meetings and adhere to local and national adult and child safeguarding policies
• Work with external stakeholders across Gateshead, including GP practices, Health & Social Care, and community partners
• Manage caseloads and contribute to service planning through team meetings
• Maintain accurate records, database entries, correspondence, and facilitate feedback from assessments and closed cases
• Make use of supervision, training, and peer support
• Travel/commute around Gateshead
• Access to own vehicle (Essential)

Desirable Criteria

• Experience of using MOSAIC
• NVQ Level 2 in Health and Social Care (full or part qualified) and/or 1-2 years' Caregivers support service experience

We are looking for an ideal candidate with the following skills:

• Excellent listening and communication skills
• Ability to engage non-judgmentally with caregivers from diverse backgrounds, cultures, ethnicities, ages, and abilities
• Resilient and confident in handling challenging or distressing situations
• Able to manage own workload effectively
• Collaboratively work within a team
• Competent with Microsoft Office application

About Us

Carers Federation Ltd is a national charity and company limited by guarantee established in 1992. Our aim is to empower and support unpaid carers, the people for whom they care for and the wider community. The charity is managed by a Board of Trustees elected by our membership.

Benefits

• Auto enrolment pension scheme
• Private and confidential EAP programme
• Subsidised Eye Tests
• Subsidised Seasonal Flu Vaccinations

Application And Checks

This post is subject to an enhanced DBS check (paid by us), satisfactory medical and 2 references.

Closing Date for applications

Wednesday 11th November 2026

We welcome diversity and encourage applicants from all backgrounds to apply.