Well-being Support Officer (Fixed term until September 2027)

N-Compass; Kendal; Hybride; GBP 26 000 - 32 000; Plein temps

Avantages offerts par ce poste

Hybrid working

25 days annual leave + bank holidays

Birthday day off

Employer pension contributions

Employee assistance programme

Wellbeing benefits

Résumé du poste

N-Compass is seeking an Assessment & Support Officer to work with unpaid carers from Kendal. You will conduct person-centred assessments, identify needs and co-produce tailored support plans, building strong relationships and guiding carers to local services.

A driving licence and vehicle are essential for this role. The post offers true hybrid working from the Kendal office, 37 hours per week on a fixed-term contract until September 2027, with opportunities for development and a supportive team

Qualifications

• Experience in health, social care, community services, or voluntary sector preferred.
• Transferable skills and lived experience welcomed.
• Driving licence and access to a vehicle for business use essential.

Responsabilités

• Carry out person-centred assessments with unpaid carers and identify needs and strengths.
• Co-produce support plans to help carers achieve meaningful outcomes.
• Build trusted relationships and provide information and guidance to navigate local services.
• Work across the community, meeting carers where they are and supporting them with confidence.

Connaissances

Listening skills

Communication skills

Relationship building

Organised

Compassionate

Solution-focused

Inclusion & respect

Description du poste

Well-being Support Officer (Fixed term until September 2027)

Westmorland and Furness Carers - Kendal

Carers

Full time

Fixed Term Contract

Make a Difference to Carers Every Day

At N-Compass, we believe carers deserve to be heard, valued and supported. We're looking for an enthusiastic and compassionate Assessment & Support Officer to join our Westmorland & Furness team at our Kendal office, helping unpaid carers access the support, information and services they need to live well alongside their caring role.

This is more than a job. It's an opportunity to make a genuine difference to people's lives while being part of a supportive organisation where your wellbeing, development and ideas matter.

About the Role

You'll work directly with unpaid carers, carrying out person-centred assessments, identifying needs and strengths, and co-producing support plans that help carers achieve the outcomes that matter most to them.

You’ll build trusted relationships, provide information and guidance, connect carers with local services, and ensure their voices are heard. The role involves working across the community, meeting carers where they feel most comfortable and helping them navigate challenges with confidence. A full driving licence and access to a vehicle for work purposes are essential.

About You

You may already have experience in health, social care, community services or the voluntary sector. However, we also welcome applicants with transferable skills and lived experience who are passionate about supporting others.

We're looking for someone who:

• Has excellent listening and communication skills
• Can build positive relationships and work collaboratively
• Is organised, compassionate and solution-focused
• Shares our commitment to inclusion, dignity and respect
• Has a driving licence and access to a vehicle for business use

Why Join N-Compass?

Our culture is built on kindness, integrity, respect and collaboration. We trust our people, encourage innovation and believe everyone should feel valued, supported and able to bring their whole selves to work.

We offer:

• Based at our Kendal office, with true hybrid working giving you the flexibility to work from home and in the community.
• 37 hours per week on a fixed-term contract until September 2027
• Ongoing learning and development opportunities
• Excellent reward and benefit package
• Supportive managers and reflective supervision
• A friendly, welcoming team environment
• The opportunity to see the real impact of your work every day

If you're looking for a rewarding role where people come first and your work truly matters, we'd love to hear from you.

Join N-Compass and help carers look towards a brighter future.

If require any reasonable adjustments to participate in the selection process, please contact the People services team using details on our website.

Keywords, Carers, hybrid, Kendal administration, health and social care, voluntary work, charity

Hours

37

Working for n-compass gives you access to a great range of benefits, take a look at what we offer:

• 25 days annual leave entitlement + bank holidays with additional days for length of service.
• An extra day off for your birthday!
• Maximum 37-hour week
• 5% Employer Pension Contribution
• 3% Employee Pension Contribution
• Employee Assistance Programme - around the clock access via telephone, email and online, this is a free, independent resource to help you balance your work, family and personal life
• Westfield Mosaic Health Plan, which enables you to be reimbursed for a range of treatments including dental, optical, therapy treatments, wellbeing and alternative therapy treatments
• Death in service benefit
• Bereavement Counselling
• Probate Helpline
• Family Friendly Policies
• Monthly Employee Award
• Buying and selling annual leave
• 3 hours off for Christmas shopping
• Learning and Development Opportunities
• Dynamic, innovative, fun organisation

Job attachments

W_F_Carers_Assessment_and_Support_Officer_Kendal_office_.doc