Caregiver Support Specialist — Gateshead (Part-Time)

VONNE (Voluntary Organisations' Network North East); Gateshead; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

Auto enrolment pension scheme

Private and confidential EAP programme

Subsidised Eye Tests

Subsidised Seasonal Flu Vaccinations

Job summary

VONNE (Voluntary Organisations' Network North East) invites applications for a Project Support role in Gateshead, delivering the Caregivers Connected Gateshead service. You will support unpaid caregivers, signpost services, and run caregiver groups across the area.

The role involves safeguarding, partnership work with GP practices and community partners, and travel around Gateshead. An enhanced DBS check is required; access to your own vehicle is essential.

Qualifications

• MOSAIC experience.
• NVQ Level 2 in Health and Social Care (full or part qualified) and/or 1-2 years' Caregivers support service experience.

Responsibilities

• Support and empower unpaid caregivers, including parent caregivers, to build confidence and resilience.
• Provide support and information via face-to-face, telephone, and other channels.
• Facilitate and run caregivers' groups across Gateshead.
• Complete statutory caregivers' assessments (MOSAIC), light-touch assessments and monitoring requirements (training will be provided).
• Provide condition-specific information and signpost caregivers to community services, respite, and other agencies.
• Support young adult and adult caregivers with transitions into adult services, education, employment, or training.
• Attend safeguarding meetings and adhere to local and national adult and child safeguarding policies.
• Work with external stakeholders across Gateshead, including GP practices, Health & Social Care, and community partners.
• Manage caseloads and contribute to service planning through team meetings.
• Maintain accurate records, database entries, correspondence, and facilitate feedback from assessments and closed cases.
• Make use of supervision, training, and peer support.
• Travel/commute around Gateshead.
• Access to own vehicle (Essential)

Skills

Listening skills

Communication

Diversity engagement

Resilience

Time management

Teamwork

Microsoft Office

Education

NVQ Level 2 in Health and Social Care

Tools

MOSAIC

Job description

VONNE (Voluntary Organisations' Network North East) invites applications for a Project Support role in Gateshead, delivering the Caregivers Connected Gateshead service. You will support unpaid caregivers, signpost services, and run caregiver groups across the area.

The role involves safeguarding, partnership work with GP practices and community partners, and travel around Gateshead. An enhanced DBS check is required; access to your own vehicle is essential.