Wellbeing F&B Assistant | Service & Upsell Expert

Champneys; Tring; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Health incentives

Digital fitness programmes

Nutrition guides

Self-guided meditation

Spa experiences

Scheduling app

Discounts on Champneys products

Free parking

Merlin discounts

Long service events

Refer-a-friend

Stay discounts

Complimentary spa day

Job summary

Champneys is seeking a Food and Beverage Assistant to provide consistent, professional service, with a passion for wellbeing. You will be the ambassador for Champneys, presenting a polished F&B area and using product knowledge to assist guests with dietary needs and nutrition information.

You will take reservations and serve food and drinks, ensuring cleanliness and high standards across restaurant and bar areas, while actively upselling to enhance guest experience.

Responsibilities

• Ensuring the F&B area is well presented, inviting and to the standard our guests expect
• Have a full and sound knowledge of dietary needs
• Ensuring all literature available for our guests and have sound knowledge on calorific values and basic nutrition in order to advise guests on their menu choices
• Having a complete knowledge of all food & beverage menus enabling you to help with any guest queries
• Taking reservations, orders, delivering ordered Food & Beverages
• Maintaining a clean working and dining area and maintain cellar areas in a clean, safe and hygienic condition to ensure quality of wet products
• Prepare restaurant & bar areas for service in accordance with Company standards and procedures
• Serve guests with drinks and meals in accordance with Company and hotel standards and procedures and taking every opportunity to upsell
• Rotate bar stocks and maintain sales displays according to Company and hotel guidelines

Job description

Champneys is seeking a Food and Beverage Assistant to provide consistent, professional service, with a passion for wellbeing. You will be the ambassador for Champneys, presenting a polished F&B area and using product knowledge to assist guests with dietary needs and nutrition information.

You will take reservations and serve food and drinks, ensuring cleanliness and high standards across restaurant and bar areas, while actively upselling to enhance guest experience.