Wellbeing-Focused F&B Associate | Upsell & Service

Champneys; Liphook; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Health, Wellness and Wellbeing Incent

Digital fitness programmes

Nutrition guides and recipes

Self-Guided meditation

Complimentary Spa Day after probation

Discounted stays for you and family

50% discount on Champneys products

Discounted partner products Elemis and

Job summary

Champneys is seeking Food and Beverage Assistants to provide exceptional service, using in-depth knowledge of daily menus and dietary requirements. You will help guests select meals and drinks, upsell where appropriate, and contribute to a warm, luxurious dining experience within our spa resort.

You will ensure the F&B area stays well presented, respond to guest queries, and support seamless service in line with Champneys’ standards and procedures.

Qualifications

• Knowledge of menu items and dietary needs
• Ability to advise guests on calorific values and nutrition
• Knowledge of all food & beverage menus to answer guest queries

Responsibilities

• Maintain inviting F&B area to hotel standards
• Take reservations and serve food & beverages
• Upsell where appropriate to drive sales
• Keep dining and cellar areas clean, safe and hygienic

Skills

Customer service

Food & beverage knowledge

Upselling

Job description

Champneys is seeking Food and Beverage Assistants to provide exceptional service, using in-depth knowledge of daily menus and dietary requirements. You will help guests select meals and drinks, upsell where appropriate, and contribute to a warm, luxurious dining experience within our spa resort.

You will ensure the F&B area stays well presented, respond to guest queries, and support seamless service in line with Champneys’ standards and procedures.