Wellbeing Administrator — Part-Time Hospice Support

Birmingham St Mary's Hospice; Birmingham; Hybrid; GBP 9,900 - 11,000; Part time

Benefits offered by this job

Enhanced annual leave

NHS pension continuity

Job summary

Birmingham St Mary's Hospice is seeking a Wellbeing Administrator at the Selly Park site to deliver high-quality administrative support to the Wellbeing Team. You will assist with events, volunteer recruitment, data entry in Hospice IT systems, PSA tasks, and meeting note-taking, while upholding patient confidentiality and empathetic service.

The role is part-time (15 hours/week) with salary in the Corporate Band H range and NHS pension benefits for continuity with previous service.

Qualifications

• Be a skilled, compassionate administrator with experience of databases and Excel spreadsheets.
• Have a calm, sympathetic professional telephone manner with the ability to deal with distressing phone calls.
• Have an understanding of palliative care.
• Be extremely discrete and aware of patient confidentiality.
• Be organised with the ability to prioritise.

Responsibilities

• Help to organise team events in memory of loved ones.
• Provide administrative guidance through the recruitment and training process of new volunteers.
• Accurately inputting data using Hospice IT systems in a timely manner.
• Raising purchase orders and checking invoices.
• Taking notes and producing meetings for internal meetings.

Skills

Databases

Excel spreadsheets

Telephone manners

Palliative care understanding

Discretion / confidentiality

Organisation

Tools

Hospice IT systems

Job description

Birmingham St Mary's Hospice is seeking a Wellbeing Administrator at the Selly Park site to deliver high-quality administrative support to the Wellbeing Team. You will assist with events, volunteer recruitment, data entry in Hospice IT systems, PSA tasks, and meeting note-taking, while upholding patient confidentiality and empathetic service.

The role is part-time (15 hours/week) with salary in the Corporate Band H range and NHS pension benefits for continuity with previous service.