Financial Wellbeing Advisor

Livevacancies; York and North Yorkshire; Hybrid; GBP 24,000 - 28,000; Part time

Job summary

York Carers Centre is seeking a highly motivated Financial Wellbeing Advisor on a one-year fixed-term contract, 22.5 hours per week. You will provide information, advice and support to unpaid carers, helping maximise their income and reduce outgoings, via telephone, outreach appointments and home visits.

The role requires knowledge of Carers Rights, Benefits Entitlements and health and disability issues, with experience advising vulnerable groups.

Qualifications

• Knowledge of Carers Rights and benefit entitlements.
• Experience advising vulnerable groups.
• Ability to apply for charitable grants and hardship funds.

Responsibilities

• Deliver information, advice and support by telephone.
• Provide outreach appointments and home visits.
• Help carers maximise income and reduce outgoings.
• Participate in weekly evening telephone Advice Line rota.

Skills

Carers Rights

Benefit Entitlements

Health & Disability Issues

Advice for service users

Home visits

Job description

One-Year Fixed Term Contract – 22.5 hours per week

York Carers Centre is an independent charity supporting unpaid carers in York. We are looking for a highly motivated and organised individual to join our friendly dedicated team, helping unpaid carers to maintain their health and wellbeing through the provision of information, advice and support.

You will need to have a working knowledge of Carers Rights, Benefit Entitlements and health and disability issues; have experience of advising and supporting service users from vulnerable groups; and understand maximising income for families. You will also need the skills to apply for charitable grants and hardship funds to decrease the need for crisis financial intervention.

We are looking for a passionate and skilled advisor to maximise carers income and support them to reduce their outgoings. The postholder will be required to deliver information, advice and support through telephone calls and outreach appointments including home visits.

The role will involve flexible/hybrid working travelling to and working from a range of outreach venues in the York area and will involve participating in a weekly evening telephone Advice Line for carers on a rota basis.

If you are empathetic and compassionate with excellent communication and engagement skills, have experience of advocating on behalf of vulnerable individuals and have knowledge of the voluntary and statutory services, then we’d love to hear from you.

In return we’ll offer you:

• The opportunity to make a notable contribution to our work in making a difference to the lives of carers in York
• A friendly supportive working environment
• Great flexible hybrid working options
• Learning and development opportunities
• Contributory pension scheme

The post is subject to an enhanced DBS check.

Interview date: Friday 13 November 2026

We particularly welcome applications from people with their own caring experience.

We are committed to equal opportunities for all and would especially welcome applications from people with ethnically diverse backgrounds.

Unfortunately, due to the number of applications we receive we cannot respond to every application individually. If you have not heard from us within two weeks of the closing date, then your application has been unsuccessful.

If you are not appointed, your application will be destroyed after six months following the recruitment process.

Hours

22.5

27-10-2026

Job attachments

Recruitment_Information_Pack_Financial_Wellbeing_Advisor_Oct_26_1_.docx