Welfare Support Officer

University of Reading; Reading; On-site; GBP 26,000; Full time

Job summary

The University of Reading is seeking a Welfare Support Officer to join their Student Welfare Team. This important role involves providing support and guidance to students facing personal challenges, ensuring collaboration with various university departments for coordinated care. The position is full-time, term-time only, with an emphasis on helping students navigate their difficulties effectively.

Qualifications

• Experience providing welfare support to young people aged 16+.
• Self-motivated, organized with a collaborative approach.

Responsibilities

• Provide guidance and support to students in personal difficulties.
• Manage individual case work and support systems for student welfare.

Skills

Experience in welfare support

Collaboration

Self-motivation

Organizational skills

Job description

2 days ago Be among the first 25 applicants

This is a full time, Term time only position. Closing date: 23:59 on 16th June 2025.

By reference to the applicable SOC code for this role, sponsorship may be possible under the Skilled Worker Route. Applicants wishing to consider the SWR must ensure that they are able to meet the points requirement before applying. There is further information about this on the .

Do you have an interest in student welfare and supporting students in difficult circumstances?

We are seeking to appoint a Welfare Support Officer to join our Student Welfare Team at the University of Reading. The Student Welfare Team are responsible for providing advice, guidance, support and signposting for students who are experiencing a level of personal difficulties outside study that may have a significant impact on their studies if not supported.

As appropriate the Welfare Support Officer will work directly with students to limit the impact a problem could have on a student’s studies, undertaking individual case work, group work and supporting the teams duty and drop-in system and the Universities’ Report and Support system to provide appropriate support, advice and guidance.

This is an exciting opportunity to be part of an important and highly valued service, enhancing the support for University of Reading students at what can be a challenging but very important time in their lives.

The team work closely with Academic tutors, Support Centre Staff as well as a range of other professionals across the University to ensure all presenting support needs for students are joined up and well-co-ordinated to try and mitigate any impacts on their studies and experience of university life.

You will need experience of providing welfare support to young people aged 16 plus in an educational or other context and you will be motivated by wanting to help others to help themselves. You will be a self-motivated, organised individual who understands the need for collaboration and working within professional boundaries.

An Enhanced DBS check is required for this position.

Interview date: w/c 30th June 2025

Please note we are also recruiting for a Grade 6, Student Welfare Advisor role, job ref: SRF51134, which is being advertised separately.

Contact Name: Elaine Miles

Contact Job Title: Student Welfare Team Manager

Contact Email address: [e-mail]

The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and champions LGBT+ equality. We are a Disability Confident Employer (Level 2). Unfortunately due to the nature of the role we cannot consider applications for job-share or part-time work. Flexible working arrangements are welcomed and will be considered in line with business needs.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Higher Education

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