Business Support Officer

Buckinghamshire Council; Aylesbury; Hybrid; GBP 20,000 - 27,000; Part time

Job summary

Buckinghamshire Council seeks a part-time Business Support Officer in Aylesbury. The role involves providing administrative support for governance processes and requires strong communication and organizational skills. Ideal candidates will be self-motivated, flexible, and committed to supporting local communities effectively.

Benefits

Employee Assistance Programme

Health and well-being initiatives

Discounts on cafes and shops

Generous pension scheme

Flexible working arrangements

Qualifications

• Self-motivated with a willingness to learn.
• Ability to prioritize a varied workload efficiently.
• Keen to juggle conflicting demands.

Responsibilities

• Ensure governance is fit for purpose.
• Act as a contact point for staff support.
• Support coordination and development of corporate documents.

Skills

Communication

Attention to Detail

Customer Service

Teamwork

Flexibility

Education

GCSE/NVQ2 including English and Maths

Tools

Microsoft Office

Job description

We have an exciting opportunity for a Business Support Officer to join us to provide effective and efficient administrative support for our Resources Business Strategy and Governance Senior Leadership team.

You will be part of a diverse and dynamic workforce who manage the development, governance and compliance of Corporate processes and policy’s, including the Annual Report and Corporate Plan.

Our services are wide-ranging, the opportunities to grow and progress are endless. So, from the moment you join us, we will support you to be the best in every step of your career development.

This position is part time, 25 hours per week and based in Aylesbury This is a fixed term contract ending 31st March 2026. Please note this role is pay grade 4 and the salary advertised will be pro-rata.

About us

Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally.

Within Corporate Business Support we have over 300 staff delivering a wide variety of Business Support services across Buckinghamshire Council. We have been operating since April 2012 and we are looking for individuals with the ability to demonstrate the Buckinghamshire Council’s values.

We aim to provide front line services with an efficient, value for money business process administration and project support service. We pride ourselves on being resilient and adaptable to change, whilst understanding the processes, policies and values held by the council.

We pride ourselves as highly experienced in working across a range of services provided in the council. The strength of the team is its knowledge of the key support services required to ensure a smooth running of services being provided by the different Business Units.

About the role

Your duties will be varied and include:

• Ensuring governance is fit for purpose and meets the needs of the Directorate.
• Acts as a point of contact for staff, providing support and direction to help them navigate the directorates governance arrangements and ways of working.
• Support the coordination and development of corporate documents, events and processes.
• Ensuring compliance of the Resources Directorate by collecting, analysing, and presenting data.
• Champion the voice of the customer.

For further information on this role please see the attached job summary.

Any-Desk:

As an ‘any-desk’ worker, you’ll need to be connected to our network to access digital folders and resources, but this can either be from home or an office location when required. You will be required to work from the office a couple of times a week, depending on your role and team requirements.

About you

We are looking for candidates who are self-motivated with a willingness to learn. You must be able to work flexibly to respond to service demand and be able to demonstrate the ability to prioritise a varied and challenging workload efficiently.

You will also be able to demonstrate the following skills and behaviours;

• Possesses good communication skills and accurate attention to detail.
• Educated to GCSE / NVQ2 standard or equivalent, including in English and Maths.
• Keen to learn and able to juggle priorities effectively, often with conflicting demands.
• Caring and helpful and able to work as part of a team.
• Customer focused and has a can-do attitude.
• A supportive and helpful nature.
• A good working knowledge of Microsoft packages, including Outlook, Excel and MS Teams

Other information

If you would like to discuss the role or working arrangements further please contact: Steven Belfrage - [e-mail]

This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

• All unspent cautions and/or unspent convictions

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Our values and culture

We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.

By joining Buckinghamshire Council, you can expect:

• a fair and inclusive culture
• the chance to really make a difference to those around you
• health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
• a unified voice through our Employee Representative Group
• ongoing support, and the opportunity to develop and progress in your career with us
• opportunities to take part in fun activities such as fundraising and social events

At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation.

From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.

We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.

About the Business Unit

Resources cover a wide range of specialisms, including Human Resources, Finance, ICT and Business Operations. Our main focus is supporting the other directorates to provide the best possible service to our residents. To do that, we have to make sure we have the right people in the right roles across the organisation. From our finance teams, working strategically to ensure the best value from public money; to HR keeping our employees healthy and happy, each service is vital in making sure Buckinghamshire Council has what it needs to run effectively and efficiently.

As well as providing high quality services to other areas of the Council, you could also be helping us build on the revenue which comes from our external clients. If you are ambitious, customer-focussed and bursting with new ideas, we want to hear from you.

We recognise and reward you

Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.