Welfare Grants & Hardship Fund Officer - Hybrid

Adecco; Ealing; Hybrid; GBP 30,000 - 39,000; Full time

Benefits offered by this job

Hybrid working

Immediate start

3-month contract

Job summary

Adecco is recruiting a Local Welfare, DHP & Hardship Fund Officer to support residents experiencing financial hardship through the administration of discretionary support schemes. Based in Ealing (West London), the role offers hybrid working with 2 days in the office and 3 days remote, a 35-hour week and a 3-month contract. You will assess applications for Crisis Resilience Fund, Local Welfare Provision, DHP, and Council Tax Hardship, determining eligibility and providing welfare advice.

Qualifications

• Strong knowledge of welfare benefits legislation, Housing Benefit and Council Tax Support.
• Ability to assess eligibility and make evidenced-based decisions.
• Experience handling discretionary welfare schemes and related grants.
• Proficient in using case management systems and MS Office.

Responsibilities

• Process and assess applications for the Crisis Resilience Fund and local welfare schemes.
• Administer Local Welfare Provision (LWP), Discretionary Housing Payments (DHP) and Discretionary Council Tax Support/Hardship schemes.
• Make fair, accurate decisions in line with policy and legislation.
• Provide welfare benefits advice and guidance to residents in financial difficulty.

Skills

Welfare benefits knowledge

Analytical decision-making

Case management

Communication skills

Microsoft Office

DWP liaison

Tools

Case management system

Microsoft Office suite

Job description

Adecco is recruiting a Local Welfare, DHP & Hardship Fund Officer to support residents experiencing financial hardship through the administration of discretionary support schemes. Based in Ealing (West London), the role offers hybrid working with 2 days in the office and 3 days remote, a 35-hour week and a 3-month contract. You will assess applications for Crisis Resilience Fund, Local Welfare Provision, DHP, and Council Tax Hardship, determining eligibility and providing welfare advice.