Welfare Benefits Caseworker - Part-Time Worcester

WMJobs; Worcester; On-site; GBP 22,000 - 23,000; Part time

Job summary

Citizens Advice Worcester & Herefordshire (Operating as Citizens Advice Worcester) is seeking a Welfare Benefits Caseworker to work in Worcester on a part-time basis (28 hours per week). The role involves handling a full range of welfare benefits, preparing and presenting cases, negotiating with third parties, and assisting with supervision of volunteers.

Initial funding is until March 2028; salary FTE £29,071–£31,015 with pro rata figures £22,000–£23,471 depending on experience.

Responsibilities

• Provide casework across the full range of welfare benefits, including preparing and presenting cases to statutory bodies, tribunals and courts as appropriate, negotiating with third parties, and supporting clients with calculations, correspondence and calls where necessary.
• Also assist with supervision and training of volunteers where required.

Job description

Citizens Advice Worcester & Herefordshire (Operating as Citizens Advice Worcester) is seeking a Welfare Benefits Caseworker to work in Worcester on a part-time basis (28 hours per week). The role involves handling a full range of welfare benefits, preparing and presenting cases, negotiating with third parties, and assisting with supervision of volunteers.

Initial funding is until March 2028; salary FTE £29,071–£31,015 with pro rata figures £22,000–£23,471 depending on experience.