Welfare Benefits Caseworker

LLOYD'S REGISTER INTERNATIONAL; Hempstalls; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Competitive starting salary£26,936 pro

Employer pension contribution

Enhanced Employee Assistance Programme

Hybrid working between HQ and home

Supportive, values-led team

Job summary

Disability Solutions is seeking two Welfare Benefits Caseworkers to support people affected by cancer in Stoke-on-Trent and Staffordshire. You will help navigate welfare benefits, access financial support, grants, and services while upholding the social model of disability.

We welcome applicants with lived experience of disability or ex-military backgrounds. The role offers a competitive pro-rata salary, pension contribution, EAP, and hybrid working between HQ and home.

Qualifications

• Proven experience in welfare benefits advice.
• Up-to-date knowledge of the benefits system.
• Lived experience of disability or ex-military background welcome.

Responsibilities

• Advise and assist clients to navigate welfare benefits.
• Help clients access financial support, grants and services.
• Collaborate with a values-led team in a hybrid working model.

Skills

Welfare benefits guidance

Empathy and communication

Knowledge of benefits system

Job description

Job ad from Disability Solutions

Welfare Benefits Caseworker x2 | Macmillan Welfare Benefits Service

Make a real difference to people affected by cancer across Stoke-on-Trent and Staffordshire.

Disability Solutions West Midlands is looking for two experienced, compassionate Welfare Benefits Caseworkers to join our respected Macmillan Welfare Benefits Service. In this vital role, you'll support people affected by cancer to navigate the welfare benefits system, helping them access the financial support, grants and services they're entitled to at one of the most challenging times of their lives.

This is a rare opportunity: thanks to our low staff turnover, roles like this don't come up often. Join a market-leading, progressive, and genuinely impactful disability charity that has been championing the rights and independence of disabled people for decade

About you

You'll bring proven experience in welfare benefits advice, along with a strong, up-to-date working knowledge of the benefits system. Refresher training will be provided to help you hit the ground running. Above all, you'll share our values and our full commitment to the social model of disability.

We actively welcome applications from people with lived experience of disability, and we're proud to welcome applications from ex-military personnel.

What we offer

• Competitive starting salary of £26,936.00 (pro rata)
• Employer pension contribution
• Enhanced Employee Assistance Programme
• Agile, hybrid working - split your time between our HQ and home
• A supportive, values-led team environment within a well-established charity

Salary

£26,936.00 (pro rata)

Hours Per Week

30 hours per week

Location

Hybrid - Disability Solutions HQ, Stoke-on-Trent, and home-based

Closing Date

10.00am on Friday 18th September 2026