Welfare Benefits Advisor — Hybrid, Pension & Holidays

Halton; Widnes; Hybrid; GBP 33,000 - 36,000; Full time

Benefits offered by this job

Annual leave 34+ days

LGPS pension with employer contrib.

Life cover 3x salary

Free car parking

Flexible working

Employee benefits platform

Job summary

Halton Borough Council is seeking a Welfare Benefits Advisor to join the Welfare Rights team in the Benefits directorate. You will help residents claim entitlements and provide practical help, with flexible delivery across the One Stop Shop and home visits.

Based at the DCBL Stadium in Widnes, the role offers hybrid working and an Essential Car User Allowance. Candidates should have GCSEs including English and Maths, strong communication, numeracy, and teamwork skills.

Qualifications

• Good written and communication skills
• High level of numerical skills
• Ability to work as part of a team, often under pressure at peak periods

Responsibilities

• Provide advice and practical assistance to customers to claim their entitlements
• Assist residents to access services via council One Stop Shop or home visits
• May involve hybrid working from DCBL Stadium Widnes and flex at Halton Borough Council sites (Essential Car User Allowance)

Skills

Written communication

Communication skills

Numerical skills

Teamwork

Education

GCSEs including English & Maths

Job description

Halton Borough Council is seeking a Welfare Benefits Advisor to join the Welfare Rights team in the Benefits directorate. You will help residents claim entitlements and provide practical help, with flexible delivery across the One Stop Shop and home visits.

Based at the DCBL Stadium in Widnes, the role offers hybrid working and an Essential Car User Allowance. Candidates should have GCSEs including English and Maths, strong communication, numeracy, and teamwork skills.